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Category Archives: NDIS

In Home Care, NDIS

Referral On-boarding to Become Paperless Using AlayaCare

Posted on by Nicole Cook
Client Referral Form Banner 1
27
Feb

Referral on-boarding now completed online in minutes

Empower Healthcare have teamed up with the world’s most trusted home and community care technology provider AlayaCare to improve referral on-boarding and operational efficiencies.

Why Have We Introduced AlayaCare?

AlayaCare’s advanced technology will strengthen our services to deliver higher quality Home Care to our clients.

This highly innovative technology enables us to integrate a seamless, end-to-end paperless management approach to clients and consumers.

Referral on-boarding will now be completed online, confirmations to case managers and clients will be electronic.

Having a complete cloud-based workflow process now provides our clients with:

  • A faster and simpler on-boarding form
  • Significantly reduced time spent on paperwork
  • Diminished wait-times between on-boarding and first appointment booking
  • Enhanced compliance with increased documentation accuracy
  • Peace of mind that consumer information is stored in a highly secure cloud-based environment

No one likes paperwork and repetitive administration tasks associated with their role. We have trialled our new process with a pilot group of clients and they have overwhelmingly found it faster, simpler and so easy to use.

We know our clients are going to appreciate the introduction of AlayaCare.

Better still, the Empower team can do what they do best – focus on providing exceptional care based on consumer end goals and less on administrative tasks.

Plus, we are making a conscious effort in reducing the environmental impact and climate change.

When will AlayaCare go live?

We will launch AlayaCare on Wednesday 11 March.

How Have Clients Been Notified?

Home Care & NDIS Clients have been notified by email and will be sent a follow-up communication with a direct link to our e-referral form.

From Thur 5 March, the referral form will also be found on multiple locations of our website.

An FAQ can be found below to pre-empt any questions.

Frequently Asked Questions

How long does it typically take to complete the new referral form?

Around 2-3 minutes.

Can I attach consumer data documentation within the on-boarding process?

Yes you can.

Who can I call if I have questions around completing the onboarding form?

Anyone from the national office Home Care Services team on 03 9583 1364.

Will I receive a written confirmation once a referral form has been submitted? Yes, an email confirmation will be sent straight to your inbox.

Yes, an email confirmation will be sent straight to your inbox.

 

Author: Tammy Pearce, Home Care Services Manager…

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In Home Care, NDIS

NEW Disability-Related Allied Health Supports

Posted on by Nicole Cook
Blog Banner Therapy Services Available through the NEW Disability Related Health Supports
07
Feb

Therapy Services Available through the NEW Disability-Related Health Supports

Health related issues for people with a disability are not uncommon, and often impact on their ability to independence and choice under the NDIS. The NDIA recognised this last year and in October 2019, included an additional range of disability-related health supports to purchase using NDIS funding, if they are a regular part of the Participant’s life and a result of their disability.

Many of these health-related disability supports can be claimed using existing line items for disability support workers and therapists (including OTs, physiotherapists, psychologists, ECEI specialists, dieticians and exercise physiologists).

Here’s a dietetic example of how we can now provide additional allied health-related support services.

“With a PEG the role of a dietitian is working out the feeding regimes. We don’t do tube changes or assist in maintenance of the PEG, but we do give advice on water flushes of the tubes which is just a part of PEG management. The main care for a PEG is done by medical of nursing staff. We can also assist care facilities on developing or reviewing their PEG policies”

Shirley Webber, Senior Dietitian Empower Dietitian

Empower Healthcare’s Range of Disability-Related Allied Health Supports

Empower Healthcare provides the following services for these health-related supports and can discuss how these supports can be assessed and implemented.

Podiatry Disability-Related Health Supports

  • Assessment, development, implementation and periodic review of a podiatry care plan by an NDIS-funded suitably qualified and competent clinician
  • Training of an NDIS-funded suitably qualified and competent worker to implement the podiatry care plan and perform any required daily maintenance and care related to the plan

Diabetic Management Disability-Related Health Supports

  • Development and periodic review of a diabetic management plan by an NDIS-funded suitably qualified and competent clinician
  • Implementation of a diabetic management plan and daily maintenance and care by an NDIS-funded suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to implement a diabetic management plan

Nutrition Disability-Related Health Supports

  • Dietetic consultations and the development and periodic review of a nutritional meal plan by an NDIS-funded suitably qualified and competent clinician
  • Implementation of a nutritional meal plan by an NDIS-funded suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to implement the nutritional meal plan
  • Provision of PEG maintenance and care by a suitably qualified and competent worker
  • Training of an NDIS-funded suitably qualified and competent worker to provide PEG maintenance and care

Wound and Pressure Care Disability-Related Health Supports

  • Wound care and pressure care (including pressure injury management) by an NDIS-funded suitably qualified and competent worker.

 

For more information, download the Department of Social Services fact sheet

Download

 

NDIS dietetics_meal preparation, allied health services

Let Us Help You with All Your NDIS Needs

As a registered NDIS provider with experience in the assessment & treatment of a variety of conditions and strong partnerships with leading equipment and home modification providers, we can facilitate all your allied health needs provisioned under the NDIS.

We assist NDIS participants from 10 – 64 years of age.

Our convenient, NDIS services range from provide clients with high quality occupational therapy, physiotherapy, podiatry, and dietetics, and in the comfort of their own environment.

These services also include timely and effective communication to support the administration of your clients’ funds.

We want your client’s to experience the best allied health services, and stay independent, happy, healthy in their own home.

 

We Understand Your NDIS Needs and Deliver

Rapid Response – that’s our service guarantee

  • We acknowledge all NDIS referrals within 4 hours.
  • Appointments are booked within 48 hours.

Prompt Treatment

  • Initial appointments completed within 14 days of referral.

Continuity of Care

  • The same clinician will be assigned to all appointments for a consumer.

Timely Reporting

  • We update Case Managers on the same day or within 24 hours of initial appointment.

Cost Effective Services

  • There are no hidden fees.
  • Our pricing includes travel, treatment and documentation time.

Professional and Friendly Team

  • We take the time to get to know every consumer, allowing us to create meaningful care plans to support their life goals.
  • We are experts in co-ordinating services provided through the NDIS and scheduling private consultations.

 

Our NDIS Service Regions

Victoria

  • Greater Metropolitan Melbourne and surrounds
  • Mornington Peninsula
  • Geelong & the Bellarine Peninsula

Western Australia

  • Greater Metropolitan Perth and surrounds

 

Learn more on our NDIS Services

Empower NDIS Flyer

Download Empower’s NDIS

 

How To Arrange NDIS Services With Empower

Our friendly support team to get started on (03) 9583 1364

 

 …

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In Home Care, NDIS

InProfile – NDIS Relationship Manager, Mike McDermett

Posted on by Nicole Cook
Blog Mike
15
Jan

Mike McDermett, NDIS Relationship Manager joins the Empower Healthcare family

We are delighted to welcome Mike McDermett as our NDIS Relationship Manager. He joins the Empower family to expand our NDIS services footprint and strengthen our relationships with NDIS focused organisations and participants.

Tell us a bit about yourself

I have spent the past 10 years working across the disability sector in Victoria in a variety of roles including Community Engagement and Service Innovation. I have been involved in the NDIS since its earliest days in Barwon. Prior to this I worked in online travel and as a teacher.

What do you love most about your role?

The opportunity to make a difference by creating relationships which will increase the number of Empower staff changing lives for people with a disability.

In your new position at Empower, what will you be looking to achieve in 2020?

Building strong relationships with NDIS focused organisations and participants. I also aim to provide help and support for all Empower staff regarding the NDIS.

Your thoughts around allied health services for an NDIS future

Allied health under the old system was difficult and costly to access. The NDIS has opened the opportunity for people with a disability to use allied health in innovative ways to create independence and they have the right to choose who they work with. Previous underutilised services like Occupational Therapy and Podiatry are now popular with the NDIS, giving people with a disability access to funding. Allied health is also now available for ages 10 to 18 and older adults that under the previous system had very little.

What attracted you to Empower?

I was attracted to the opportunity of working with allied health staff who I have always found professional and passionate to work with in previous positions. I also enjoy the process of building positive relationships with external organisations. Empower Healthcare provides a fresh approach to allied health in its support of staff and this is a key reason why I was attracted to this position.

Out of the workplace, what are your interests and hobbies?

I am father to two young people who keep me busy. I like to trail run and am attempting to re-learn the clarinet after a break of 30 years.

What’s a fun fact about you many people may not know?

I collect first edition Ghost Books from the era that is considered the “golden age” of ghost stories 1900 -1930

 

Let Us Help You with All Your NDIS Needs

As a registered NDIS provider with experience in the assessment & treatment of a variety of conditions and strong partnerships with leading equipment and home modification providers, we can facilitate all your allied health needs provisioned under the NDIS.

We assist NDIS participants from 10 – 64 years of age.

Our convenient, NDIS services range from provide clients with high quality occupational therapy, physiotherapy, podiatry, and dietetics, and in the comfort of their own environment.

These services also include timely and effective communication to support the administration of your clients’ funds.

We want your client’s to experience the best allied health services, and stay independent, happy, healthy in their own home.

 

We Understand Your NDIS Needs and Deliver

Rapid Response – that’s our service guarantee

  • We acknowledge all NDIS referrals within 4 hours.
  • Appointments are booked within 48 hours.

Prompt Treatment

  • Initial appointments completed within 14 days of referral.

Continuity of Care

  • The same clinician will be assigned to all appointments for a consumer.

Timely Reporting

  • We update Case Managers on the same day or within 24 hours of initial appointment.

Cost Effective Services

  • There are no hidden fees.
  • Our pricing includes travel, treatment and documentation time.

Professional and Friendly Team

  • We take the time to get to know every consumer, allowing us to create meaningful care plans to support their life goals.
  • We are experts in co-ordinating services provided through the NDIS and scheduling private consultations.

 

Our NDIS Service Regions

Victoria

  • Greater Metropolitan Melbourne and surrounds
  • Mornington Peninsula
  • Geelong & the Bellarine Peninsula

Western Australia

  • Greater Metropolitan Perth and surrounds

 

Learn more on our NDIS Services

Empower NDIS Flyer

Download Empower’s NDIS

 

How To Arrange NDIS Services With Empower

Our friendly support team to get started on (03) 9583 1364

 …

Continue reading →