In Home Care, NDIS, Wheelchair

Welcome NDIS Relationship Manager, Carol Longey

Posted on March 2, 2022March 7, 2022 by Nicole Cook

02
Mar

We welcome Carol to the NDIS Relationship Manager role where her extensive experience across the NDIS sector will bring great insight working with Victoria’s case managers and participants helping them to maximise independence, confidence, comfort, and safety.

Carols disability and aged care experience ranges from working as a support worker for RDNS Homecare providing personal care and domestic support in the home, to delivering training in Disability/Aged Care as the Education Manager for E-focus Training.

In the past two years she has worked as a Local Area Coordinator for the NDIS, employed by Latrobe Community Health Services. This role involved working directly with NDIS participants and their carers in the development and implementation of NDIS plans.

Working in the disability sector has taught her gratitude for the abilities you have and respect for others who have different abilities.

She enjoys connecting with people and assisting them to access meaningful support networks to help them to achieve their life goals and looks forward to making connections and lives better with Empower Healthcare.

In her free time she enjoys regular morning walks around Lilydale Lake, yoga classes and paddle boarding. She likes cooking, knitting, sewing and quilting. Living in the Yarra Valley she also enjoys time with friends and family at local wineries and markets.

Welcome to the team Carol.

Let Us Help You with Your NDIS Needs

As a registered NDIS provider with experience in the assessment & treatment of a variety of conditions and strong partnerships with leading equipment and home modification providers, we can facilitate all your allied health needs provisioned under the NDIS.

We assist NDIS participants from 15 onwards.

Our convenient, NDIS services range from provide clients with high quality occupational therapy, physiotherapy, podiatry, and dietetics, and in the comfort of their own environment including timely and effective communication to support the administration of your clients’ funds.

We want your participants to experience the best allied health services, and stay independent, happy, healthy in their own home.

We Understand Your NDIS Needs and Deliver

Rapid Response

We acknowledge all NDIS referrals immediately

Prompt Treatment

Initial appointments completed within a short time frame of receiving referral.

Continuity of Care

The same clinician will be assigned to all appointments for a consumer.

Timely Reporting

We update Case Managers on the same day or within 48 hours of initial appointment.

Cost Effective Services

There are no hidden fees.
Our pricing includes travel, treatment and documentation time.

Professional and Friendly Team

We take the time to get to know every consumer, allowing us to create meaningful care plans to support their life goals.
We are experts in co-ordinating services provided through the NDIS and scheduling private consultations.

Learn more on our NDIS Services

Download Empower’s NDIS Flyer

How To Arrange NDIS Services With Empower

Our friendly support team to get started on (03) 9583 1364…

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Announcements, Community, In Home Care, NDIS, Recruitment

Our Values reflect our shared purpose to change lives

Posted on February 14, 2022 by Nicole Cook

14
Feb

Our Values ensure client care is built around trusted relationships

Our Values were developed by a cross functional team across the company to reflect our shared purpose to change the lives of those in our community, one intervention at a time.

They keep us striving for excellence in all we do. They guide us through difficult situations and help us be our natural best selves whilst helping our community, our clients and participants live their best lives.

Shared Purpose

We work together to make a difference in our community
We empower each other to do great things
We all have our part to play

Act with Integrity

We do the right thing in all circumstances
We treat everyone with respect
We foster an environment of trust, honesty and transparency

Strive for Excellence

We never stop learning
We deliver meaningful outcomes
We take pride in the quality of our work

Practice Positivity

We have a thank you culture
We recognise and celebrate success
We appreciate and support each other

Watch our team bring these values to life

Our passionate team provides the highest standard of service. We genuinely care about the people we work with. We listen to the needs of our clients and exceed their expectations guided by our new Corporate Values

Download Our Values A3 Poster

About Empower Healthcare

We Change Lives

Empower Healthcare was founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.

The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. This success fueled the expansion of our services within residential aged care, home care and NDIS to deliver occupational therapy, physiotherapy, nursing, podiatry, dietetics, osteopathy, massage and speech pathology.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland. Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients. Helping our clients live their lives the way they want to.

Get Started With Our Home Care & NDIS Services

…

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Announcements, Community, In Home Care, NDIS, Occupational Therapy

Our QLD team is growing with Occupational Therapist Amy

Posted on January 13, 2022November 27, 2023 by Nicole Cook

13
Jan

Dedicated to Occupational Therapy in Aged Care

Amy’s diverse experience brings a wealth of knowledge to Empower. Having worked in areas of aged care, community, mental health and disabilities across Queensland, her OT clinical experience is broad.

What drives Amy in her professions is

OT is very diverse! I can work in different areas and meet a lot of people. I can also be creative in ways which I help my clients and collaborate with them

Out of work she enjoys good tea, music, travelling and reading. Amy spends time with her family and enjoys cooking fresh beef or chicken jerky for her cat.

Amy’s appointment marks our commitment to growing and developing our services across Australia as we continue to deliver high quality healthcare solutions.

Occupational Therapy Services

Our Home Care Occupational Therapy (OT) team are experts in helping people live safely and independently. They employ a range of strategies to improve functional independence, increase confidence in daily activities and engage in the community.

Our services include;

Functional assessments
– Home modifications
– Neurological rehab – stroke, brain injury, spinal cord injury
– Cognitive assessments
– Falls prevention
– Equipment and assistive technology prescription
– Home assessments
– Pressure care recommendations
– Mental health OT

Visit our OT Services page for further information

About Empower Healthcare

We Change Lives

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

…

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Announcements, Community, In Home Care, NDIS, Occupational Therapy

Senior OT brings NDIS specialist skills to Empower

Posted on November 15, 2021 by Nicole Cook

15
Nov

Occupational Therapist Tiffany Cheung joins the Empower NSW Team

Experienced Occupational Therapist Tiffany Cheung joins our growing NSW team. Tiffany is experienced working with people with disabilities and complex conditions across different age groups. She helps them achieve their goals through person-centred individualised care.

Her five years spent in hospital and community settings has developed her interest and specialist skills in Complex Assistive Technology Prescription and Complex Home Modifications under the National Disability Insurance Scheme (NDIS). Tiffany is experienced in completing OT assessment in clients’ homes after they are discharged from hospital and provides interventions to ensure they are safe at home so they can live safely and independently.

Tiffany says
I love working in OT because it enables me to make a difference in other people’s lives. I love helping my clients to discover their potential and I would like to try my very best to support them to live a happy and fulfilling life regardless of whether they live with disabilities or other medical conditions

In her spare time, Tiffany enjoys a wide range of activities including swimming, boating, reading, and painting and is a big fan of Music and is studying to become a certified therapeutic harpist.

Welcome to the team Tiffany.

Visit our OT Services page for further information

About Empower Healthcare

We Change Lives

Changing lives is what we do. Delivering high quality allied health services is how we do it.

Founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

…

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Announcements, Dietetics, In Home Care, NDIS, Residential Aged Care

How Dietitians help manage malnutrition

Posted on October 6, 2021October 7, 2021 by Nicole Cook

06
Oct

Too little, or too much of one thing – malnutrition comes in many forms.

Whether it be insufficient nutrient intake, excessive intake of low nutrient foods or diets that are missing specific nutrients, an imbalance in what we eat can lead to poor health outcomes. Our Empower Healthcare dietitians can help manage malnutrition.

Dietitians are trained to identify the causes and risk factors for malnutrition across all age groups. They work with people struggling to meet their nutritional needs to develop interventions that restore the balance of nutrients required for vitality, energy, health and well-being.

Food First

When possible, dietitians develop diet plans that place good quality, nutrient rich foods at the core of treating malnutrition. Simple substitutions and manageable changes take preference. The unique needs of people are also incorporated into menus and meal plans in consultation with clients, their families and caregivers.

Supplementation

Where food alone cannot meet the nutritional needs of clients due to specific deficiencies, physical barriers or illness, dietitians may recommend supplements to boost intake. In cases where a person cannot receive food by mouth, dietitians may create a plan for supplements to be provided by a tube as the only source of nutrition. Improving energy and vitality through careful use of supplementation can restore food tolerance and appetite, as well as improve physical function, independence and quality of life.

Monitoring

Managing and treating malnutrition requires careful monitoring to ensure that strategies are working and nutritional status is improving. Dietitians consult with clients and caregivers in person or via telehealth to follow up on dietary interventions and adjust them to the changing needs of their clients. Diet and food preferences are sensitive and complex- involving personal, financial, cultural and psychological factors. When poor nutrition negatively impacts health, dietitians play a vital role in restoring balance and well-being, taking all factors into consideration while ensuring that food and eating be as safe, enjoyable and beneficial as possible.

Book a Referral today to help your clients manage malnutrition.

Read some of our other blogs

Six signs that your client or resident may need a dietitian

Have you considered Group Therapy?

About Empower

We Change Lives

Empower Healthcare is a national allied-health service provider and partner with Home Care package providers, NDIS plan managers & Aged Care organisations to deliver life changing allied health services. We offer a full-service platform from physiotherapy, occupational therapy, podiatry, dietetics to osteopathy, massage therapy and most recently, home nursing services and pride ourselves in the delivery of high-quality therapy solutions, value packed services and responsive ethos.

It is a very exciting time with Empower Healthcare building on the success of its Victorian operation and now expanding nationally into NSW & WA. With a growing team of 100+ clinicians, we provide over 1,500 treatments every day and service more than 100 healthcare organisations. Building on this strong foundation, we are well positioned and committed to delivering exceptional care.

Our therapists genuinely care about the people we work with and take the time to build strong relationships that holistically improve social, physical and mental wellbeing to live happier and healthier lives.

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

…

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Announcements, Community, Home Nursing, In Home Care, Medication Management, NDIS, Pain, Wellbeing

The role of Nurses in medication management

Posted on September 29, 2021October 29, 2021 by Nicole Cook

29
Sep

250 000 Australians are hospitilised each year due to problems relating to medicine use, and many more are not experiencing the full benefits of the medicines prescribed to them due to mistakes made in how they take their medication – Nurses can assist with medication management.

When used correctly, medicines can prevent serious illness and improve health and wellbeing, but the positive and powerful effects of medications can also carry risks when not used properly.

Home Care Nurses play a key role in assisting people to manage and obtain the maximum benefit from their medicines, safely and conveniently, in their own homes. With their extensive pharmacological and clinical knowledge, nurses can provide the right amount of support to suit each person’s unique circumstances. They do this by providing the following care and services:

Assessment
Nurses supporting people with medication management conduct thorough assessments to determine the needs of their clients.

Education
Nurses play a vital role in educating people about the medicines they are taking, the dosages and timing of administration.

Monitoring
The aim of good medicine management at home is to maintain independence through the self-administration of medicines where possible. Nurses can help by monitoring the use of medicines and determining if there are any issues with administration.

Intervention
Home Care nurses can help people and care givers with practical ways of scheduling, planning and administering medication as independently as possible.

Communication and referral
When issues arise related to medication, nurses can reach out to dispensing pharmacists, GP’s and specialists in order to optimise medicine use.

Good medication management means creating as much independence and self-management as possible with the support needed to ensure that clients receive better, safer and more convenient care where they want to be – at home.

About Empower

We Change Lives

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

…

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In Home Care, NDIS

Save Admin Time With Our New Online Referral Form

Posted on September 17, 2021November 16, 2021 by Nicole Cook

17
Sep

Empower Healthcare Enhances Customer Experience with New Referral Form

LIVE Monday 20 September 2021

We’ve had a hugely positive response since we introduced our online referral form last year, enabling you to lodge requests for service with us digitally.

We have listened to your feedback and that from our Intake Team and made a few changes to improve your experience even further, ensuring we can arrange a clinician best suited to see your client as soon as possible.

With our improved referral form experience, completion is within a few minutes allowing you to spend more time liaising with your clients.

The main improvements are;

Simplified process by only asking questions specific to your client’s needs
Expedited delivery of service with improved validation of information
Saving capabilities of a partially completed form to finish later

When you submit a referral, we will automatically send you an acknowledgement email with a complete copy of everything you sent to us.

FAQs

What information do I need about the client to instantly complete the form?

We’ll ask you about the client and their medical history, who to contact for appointments, their emergency contact, and details of the service you require.

Who do I contact if I have a question about the referral form?

Our Relationship and Operational Managers are available to help you with any questions regarding the referral form. Please contact your relevant state’s representative.

Victoria

HCP enquiries – call Eloise Mellor on 0435 365 818

NDIS enquiries – 1800 643 634

NSW

HCP & NDIS enquiries – Jonathan Reyes on 0435 365 937

QLD

HCP & NDIS enquiries – Tammy Pearce on 0451 786 724

WA

HCP & NDIS enquiries – Kurtis Rae on 0402 362 511

Can I partially complete the form and return later to complete?

Yes, when you exit the form, you’ll receive an automated email with a link that remains valid for 30 days.

How do I access my partially complete form?

Simply open our email and click on the custom link provided.

What information is included in the acknowledgement email?

We’ll send a full copy of everything submitted for your own records.

About Empower Healthcare

We Change Lives

Changing lives is what we do.

Delivering high quality allied health services is how we do it.

Empower Healthcare was founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care and knew how to do it. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland, Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients- helping our clients live their lives the way they want to.

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

…

Continue reading →

Community, Dietetics, Exercise, Falls Prevention, Home Nursing, In Home Care, Massage Therapy, NDIS, Occupational Therapy, Physiotherapy, Residential Aged Care, Wellbeing

Why Nathan enjoys being an Allied Health Assistant

Posted on August 30, 2021December 15, 2023 by Nicole Cook

30
Aug

Empower Healthcare has a team of Allied Health Assistants (AHA’s) that work under the direction of Physiotherapists to deliver holistic care.

This diverse role can range from delivering tailored treatment plans to providing education to clients and families. Far from dull, the role of an AHA is another service approach available to freeing up funds for improved access to extended therapy, equipment and medical needs.

Nathan shares his experience as an Allied Health Assistant

Being an Allied Health Assistant (AHA) at Empower allows me to use my experience to make a connection with people and their community whilst offering the support and guidance they need to achieve their goals. Since completing my Certificate IV in Allied Health Assistance, I have gained experience in aged care, community health, and in-home care.

I have been involved in many community health programs including hydrotherapy, chronic pain management, and balance and strengthening exercise programs, working alongside several different health professionals most notably Physiotherapists, Exercise Physiologists, Occupational Therapists and Psychologists.

Working as an AHA in the community allows me to see and share in the clients benefits and achievements which is inspiring. Working closely with people from all walks of life and being a part of their story is a special feeling. I am very fortunate to be able to help empower others and have a positive impact on their wellbeing.

Outside of work I love spending time with my family which includes my wife, my two energetic, competitive and rapidly growing boys, and our much loved (spoilt) border collie Tilly. I try to stay fit and active and enjoy jogging, riding, and walking. I also love getting to work in the garden especially growing veggies and chilies. In my down time I love to read (usually historical fiction), and enjoy watching most sports including AFL, basketball and soccer, and I am a tragic fan of the Tour de France.

READ TO MORE INFORMATION ABOUT ALLIED HEALTH ASSISTANTS

About Empower Healthcare

We Change Lives

Changing lives is what we do.

Delivering high quality allied health services is how we do it.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland, Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients- helping our clients live their lives the way they want to.

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

…

Continue reading →

Announcements, Community, In Home Care, NDIS, Occupational Therapy, Recruitment

New leadership Occupational Therapy appointments bring a wealth of expertise

Posted on August 11, 2021November 28, 2023 by Nicole Cook

11
Aug

Empower Announces Two Leadership Occupational Therapy Appointments

Empower Healthcare has responded to the exponential growth in demand for quality Home Care and NDIS OT services by appointing two exceptional Occupational Therapists to leadership roles.

Alison Enticott has been appointed OT Manager, while Monica Leo comes on board as OT Quality and Development Lead. Alison and Monica will head up the OT team, ensuring that Empower leads the way in delivering high quality, person-centred occupational therapy services that expand with the changing care needs of the clients and communities we work in.

CEO Adam Gilroy-Smith welcomes them both to the Empower team

We are excited to have two amazing talents of the quality of Alison and Monica join us in these incredibly important roles. Alison and Monica are the best in the business, with an abundance of experience leading occupational therapy transformation and engagements at scale and galvanising cross-functional teams to deliver exceptional results. That combination makes them the ideal fit to drive our client partnerships as we grow our business across Australia.

In leading the national OT team, Alison brings together skills in people leadership, stakeholder management, strategic planning and mentoring skills to support each individual to reach their full potential. Alison draws on her broad range of experience having worked in inpatient rehabilitation and then private and public hand therapy practice early in her career. She subsequently worked in the areas of occupational rehabilitation, corporate health, health insurance, and life insurance within a range of management and consulting roles. Most recently Alison has led teams in community settings supporting people with disabilities through the NDIS to achieve their goals.

Monica will lead the personal and professional development of the team, communicating Empower Healthcare’s vision for continued high quality healthcare, developing complex strategies to build relationships with key stakeholders and delivering a clinical excellence framework that continuously improves the skills and confidence in improving outcomes of care and consumer experiences. Monica joins with a strong pedigree working in some of Australia’s most recognisable brands, including Royal Children’s Hospital and Monash University. Her experience gained from transdisciplinary, family-centred practice with paediatric private practice modelling and NDIS Group programs, will see Monica add her expertise to shaping the future of allied health support in Aged Care and NDIS.

Alison and Monica’s healthcare ethos aligns well with Empower, as Monica reveals

The thing I love about Occupational Therapy is that we focus on what matters to a person, not what is the matter with them. When people can do the things that are meaningful to them, it has so many positive benefits to their health and wellbeing. Occupational Therapy is all about celebrating the individual. It’s about focusing on what people can do and helping them navigate any barriers to them doing what they want to do and enjoy doing.

The senior appointments continue Empower Healthcare’s strong business growth and momentum in 2021 to now provide allied health support across the East Coast of Australia and in the west.

The Empower Difference

Changing lives is what we do

Delivering high quality allied health services is how we do it.

The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. This success fuelled the expansion of our services within residential aged care, home care and NDIS to deliver occupational therapy, physiotherapy, nursing, podiatry, dietetics, osteopathy, massage and speech pathology.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland, Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients- helping our clients live their lives the way they want to.

Click on your relevant health care industry sector below to learn more.

How To Get Clients Started With Our Services

Simply click on the image below for our referral form.

…

Continue reading →

Announcements, Community, Home Nursing, In Home Care, NDIS, Wellbeing

How A Nursing Assessment Can Support Health At Home

Posted on August 4, 2021November 22, 2023 by Nicole Cook

04
Aug

Inviting someone into a client’s home when they are unwell can be daunting. Our Empower Home Nursing team are skilled at making people feel at ease whilst prioritising their safety and quality of care during all assessments. A home nursing assessment gives the nurse an opportunity to assess the client in their own environment and tailor a specific care plan, to keep them home for longer.

Clients who benefit from home nursing assessments include:

New clients on home care packages
People with deteriorating health
Individuals managing chronic health conditions
Clients with complex care needs
Anyone who has recently returned home after a hospital admission and is struggling

Why is a nursing assessment important?

To assess all aspects of physical, mental and social wellbeing.
To identify areas in which individuals require additional support.
Establishing whether clients are safe and able to cope at home.
To assist in planning and implementing of appropriate care.
Nursing assessments allow clients to participate in their own care by engaging them in the assessment process.

The primary goal of a home nursing assessment is to manage the clients health at home for longer and avoid hospitalisation. Book an appointment now giving your client the freedom to live the life they choose to live.

About Empower Healthcare

We Change Lives

Changing lives is what we do.

Delivering high quality allied health services is how we do it.

The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. This success fuelled the expansion of our services within residential aged care, home care and NDIS to deliver occupational therapy, physiotherapy, nursing, podiatry, dietetics, osteopathy, massage and speech pathology.

Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland, Empower Healthcare is growing and taking our unique approach with us.

A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients- helping our clients live their lives the way they want to.

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

…

Continue reading →