Welcome Kate to the NSW Relationship Manager role. Kate’s background in aged care brings insight into the changes we can make in people’s lives through person centred individual care.
Kate’s recent aged care experience as a strategic Account Manager for Allianz Partners – Home & Lifecare division provides a strong foundation to achieve the best outcome for clients and the people they care for through communication, honesty, and respect.
I value each relationship and strive to understand every client’s individual needs, and the results they desire. A commitment to each partnership is the focus every day.
With a strong ethos to make a difference, Kate looks forward to working with Empower Healthcare to change lives in a meaningful way and being part of the team and the NSW community to make this happen.
In her free time Kate has a passion for travel having visited all seven continents – don’t ask her for a favourite! She also enjoys theatre, reading, watching documentaries, and visiting Sunday food markets.
Welcome to the team Kate.
Get Started With Our Home Care & NDIS Services
Simply click on the image below for our referral form.
Our Empower Nurses spend their days visiting clients in their homes and delivering gold standard care and services.
Join Registered Nurse Briony for her day in the community.
7.30am:
I have a full schedule today, so I open my iPad and read through my clients notes, referrals and other documentation via the client management system. Planning my day helps me be prepared for each client. I check that I have all the equipment and consumables needed and then I am out the door.
8am:
Luckily my first appointment takes me past my favourite café and I grab a coffee.
8.30am:
My first client likes me to be early to help her change her catheter and for medication management so that she can get on with her day. Good catheter care is essential to prevent infections and improve the quality of life for clients. We chat while I work. Getting to know my clients and talking to them is one of the favourite parts of my job. Once I’m finished, I make sure she has the supplies and advice needed until I next visit which I confirm with her and book it in.
9.30am:
My second appointment is a regular client who has slow healing wounds. I have been visiting her for some time now, and we have made some great progress. All Empower nurses undergo extensive training and professional development in wound management, so I am equipped with the latest knowledge and dressings to improve healing for my client.
11.00am:
I arrive in a Bayside suburb with time to spare so I find a car park overlooking the bay and catch up on my notes and follow up emails on my iPad before heading to my next client. On assessment, I realise he isn’t doing well and we have the difficult discussion that it may be best to head to hospital to get further investigations done. He hates going to hospital, but agrees he needs to go. This client lives alone, and doesn’t have anyone who can drive him, so I organise non-emergency patient transport. I spend the time to call his next of kin, his GP and his case manager who are all supportive of him going in. I don’t want to leave him while we wait for transport as he is anxious about going to hospital. I liaise with his Case Manager who is also supportive and organises for his normal support worker to head over and wait with him.
12.30:
Lunch time and I pop into head office to pick up some consumables and complete some CPD training at one of the desks. I catch up with colleagues and have a conversation with my manager about a client management challenge I have been having.
2.00pm:
It’s a short drive to my next appointment who is booked for an initial assessment. This involves getting to know the client and completing a comprehensive overall nursing assessment. Sometimes new clients need referrals for allied health services or additional supports. We have a longer session than usual but I know spending the extra time is what he needs to ensure that he keeps receiving the care that ensures his quality of life and independence.
4.00pm:
I arrive home to complete all today’s documentation, send emails to my clients’ care and case managers and organise any follow up tasks.
Tomorrow I will be seeing different people with different needs – no two days are the same. I love the flexibility and variety of being an Empower Nurse. It also helps being backed by experienced nurse managers, a friendly Home Care Support Team and being equipped with all the technology, knowledge, and equipment to deliver the care needed.
Empower Nurses are on the road every day, delivering great care and outcomes.
Kojonup: An innovative approach to delivering Allied Healthcare to remote WA
Working together as an integrated team, Empower Healthcare clinicians and Residential Aged Care Facility Springhaven relished the opportunity of in-person collaboration to care for residents despite their remote location.
Kojonup is a town situated 250km Southeast of Perth with a population of little over 1000. Therefore it’s not surprising that the town’s only aged care facility struggles to procure Allied Health locally in order to meet compliance and care standards.
In total WA has only 22 Speech Pathologists per 100,000 of population, and nationally and only 17 per 100,000 in remote regions.
With demand far outstripping the number of allied health clinicians in remote and metropolitan WA areas, Springhaven Lodge in Kojonup was one such facility.
Springhaven Lodge contacted Empower Healthcare West Perth office for Dietetic, Speech Pathology and Occupational Therapy services. The challenge of providing these services in the most cost-effective, efficient and sustainable way fell to the team of our Perth based clinicians who understood that an innovative approach to service delivery would be needed.
Empowers interdisciplinary team of Speech Pathologist, Dietitian and OT’s set about developing an understanding of the unique requirements of the facility. They brainstormed the best method of delivering high quality healthcare and the best possible outcomes for the residents and staff. In collaboration with the facility manager, it was decided that a combination of telehealth and in-person assessment, intervention and training was the best approach.
A well planned and outcomes-based trip was organised for the team, who understood that efficiency and efficacy were key when time is limited. During their first day at Springhaven, the clinicians conducted menu audits, individual and process assessments, IDDSI training and implementation and staff training.
Working together as an integrated team, Empower and Springhaven staff relished the opportunity of in-person collaborative care for residents and implementing sustainable interventions and care plans. With ongoing bespoke telehealth and onsite support, Springhaven residents are now receiving the high-quality care they deserve.
We look forward to a building relationship with Springhaven and its residents and bringing this approach to other remote Residential Aged Care facilities in the future.
How Empower Nurses and Dietitians can help with Ostomy management
Nurses and Ostomy Care
While many people with a stoma or ostomy can independently care for themselves, there are times when some extra help is required. This may be when adjusting to living with an ostomy, when experiencing illness or when managing additional health conditions or disability. Empower nurses provide general ostomy management and support for people who need it. They are fully equipped for ostomy care and carry emergency kits.
As part of delivering high quality nursing services, our Nurses provide:
• Ostomy bag changes
• Assessment of stoma and skin health
• General assessment of health, including monitoring for digestive problems
• Referral to Stomal Therapists if complex care is required.
Dietitians and Ostomy Care
It is possible for people with an ostomy to eat a full and satisfying range of foods. In fact, eating real food after surgery can help the digestive system to begin functioning again. However, learning what foods are easiest to digest, how a person’s body is responding to certain foods and how to maintain good nutrition following surgery can require the input of a Dietitian.
Dietitians can help people:
• Manage low appetite following surgery
• Ensure adequate nutrition and energy levels
• Develop meal plans that are enjoyable and nutritious
• Make dietary adjustments when necessary
• Monitor dietary intake, digestive health and stoma output
• Manage additional health conditions, like diabetes and hypertension
• Choose and use supplementation appropriately.
For in-home, professional care while recovering from surgery, living with a chronic condition or when managing life’s unexpected health challenges, let Empower take care of your health needs.
Click to read more about our Nursing and Dietetic Services
Incontinence is a very common condition affecting 1 in 4 Australian adults.
The good news is that there are many ways that both bladder and bowel leaks and accidents can be treated and managed. With the help of nurses and other health care professionals, your clients can continue to live an active and independent life with dignity.
How we can help
Our nursing services involve support in the management of bladder and bowel control problems. We offer discreet services that aim to preserve dignity, reduce stress, and help people regain confidence so they can participate in daily activities and get you back to enjoying life.
Our support
We will take the time to fully assess your client and understand the challenges they face. We will conduct a Level 2 Basic Continence Assessment and then develop personalised plans and strategies to suit the persons lifestyle and goals.
Our Multidisciplinary Team support
Whilst our nurses provide continence treatment, they also have access and work closely with a large team of Allied Health therapists that can also provide additional continence care and intervention.
Dietetics
Our Dietitians assist with:
• urinary incontinence by monitoring fluid intake and providing recommendations for other bowel management strategies. Clients experiencing urinary incontinence tend to restrict fluid intake and this can contribute to poor health through dehydration and increase the occurrence of constipation.
• faecal incontinence by recommending a modified diet that can alleviate the urgency of bowel motions as well as assist clients with implementing a diet that will help with the frequency and consistency of bowel motions.
*Dehydration is a great risk in this group of clients.
Physiotherapists
Our Physiotherapists assist with:
• improving a client’s mobility and function so that they can access facilities in a timely manner
• utilise their continence aids safely.
• improve balance and coordination to assist with independent toileting
*We don’t have any specialist continence physios.
Occupational Therapists
Our Occupational Therapists assist with:
• routines based interventions – working on toileting routines
• strategies such as visual prompts and social stories to support understanding, reinforce routines and reduce anxiety
• understanding their sensory systems and interoception, so the person understands the body’s signals of when they need to go to the toilet.
• working towards independence with assistive technology eg. over toilet seats or commodes, Clothing adaptations
• educating clients family and formal supports.
Management depends on the type of incontinence, its aetiology, the severity of symptoms, as well as the consumers factors such as cognition, functional status and medical history. Our nurses have the clinical background and experience to advise options for suitable treatment approach for each individual to match their lifestyle and keep them at home longer.
We are pleased to welcome Heather to our NSW Occupational Therapy Team
Heather is a confident and meticulous Occupational Therapist who enjoys finding person-centered solutions that empower clients to live their most independent, active and fulfilling lives.
Having worked in NDIS home-based settings as well as in work place environments, Heather has a holistic view of rehabilitation, inclusion and access issues faced by people at home, in communities and at work.
With experience in Functional Capacity, Sensory and Housing assessments, Heather also brings established therapy skills in capacity building, rehabilitation, assistive technology prescription and home modifications for clients in a variety of settings including school, homes and clinics in Sydney.
She says:
I am excited by the diverse nature of Occupational Therapy. I enjoy meeting new people, hearing their stories and helping them find meaningful activity and purpose to improve their quality of life and achieve their personal goals.
When not at work, Heather loves spending her time with friends and family exploring new places, eating great food and indulging in her best relaxation activity – watching Ru Paul’s Drag Race!
How To Get Clients Started With Our Home Care & NDIS Services
Simply click on the image below for our referral form.
It is possible to live an independent and active life with a catheter and Empower’s nurses are ready to help clients and their families.
Our nurses are trained to deliver best practice catheter care with dignity to help people maintain the life they are accustomed to.
Our skilled nurses are fully trained to deliver care for all three types of catheters:
• Male
• Female
• Suprapubic
For people who rely on catheters, having a routine to care for the catheter is an important part of living a full life without the common complications that a catheter use can cause. Empower nurses deliver person centred, individualised catheter care to every client beginning with a comprehensive assessment at home.
Our nurses assess the level of support, education and care needed and work with clients and their families to set goals and develop management plans to suit their individual needs.
Good catheter care starts with good nursing care.
Our catheter care routines help users:
Reduce Urinary Tract Infections
By regularly emptying bags and performing hygiene activities like good hand washing, people who use catheters can reduce the likelihood of infection. Developing habits of adequate water consumption can also help to reduce bacterial infection risk and keep the system functioning optimally.
Eliminate Leakage
Regular emptying of bags is necessary to reduce the chance of overflow leakage. Having established fluid consumption routines can also help with the management of urine output.
Avoid Kidney damage
Reducing the load on the kidneys by allowing complete bladder voiding protects kidney function.
Live a full life
A well-established routine can allow people who rely on catheterisation to lead full and active lifestyles with the freedom to work, travel, exercise and socialise knowing that their bodies are well cared for.
Having a plan and support is vital for developing routines when taking care of a catheter system. Our experienced nurses help people to ensure the best care for their catheters while meeting their lifestyle needs and goals. After all, catheterisation should allow people to focus on the things in life that really matter and enable them to live life their own way.
Empower Healthcare is pleased to welcome two new physiotherapist to the team
Whether help is needed to address short term problems or on an ongoing basis, our friendly and knowledgeable team of physios are ready to help. Bringing everything needed to your door, our therapists will tailor interventions to your goals and we are pleased to welcome two new therapists to the team – Kevin in Queensland and Leroy in Geelong Victoria.
Kevin Physiotherapist Queensland
Kevin is a passionate physiotherapist who brings his positive energy and experience in musculoskeletal physiotherapy to the expanding team. Having worked in private practice and clinical education, Kevin is excited to work in Community Care, as he says:
“Community care places a larger emphasis on the clients themselves rather than the physio”
“When I walk into a client’s home, I can see what their environment is like, what they enjoy doing and what their goals at home are. I can truly appreciate what they need and formulate a plan that is client-focused. Plus, I love getting to know people in an environment they are comfortable in!It can be daunting when a patient walks into a clinic and talks to a physio they’ve never met before. This factor is eliminated when we bring the service to the home.”
Outside of work, Kevin is equally energetic and community minded as he captains a volleyball team and volunteers his free time. He loves staying active and helping his clients do the same.
Leroy Physiotherapist Geelong Victoria
Leroy is a physiotherapist with an additional qualification in Exercise and Sport Science. This makes him perfectly suited to delivering exceptional rehabilitative and pain management services for clients living at home or in residential aged care.
Leroy has a passion for improving the quality of life of his clients through movement and strengthening, while also having experience in managing chronic complex pain conditions.
When asked what he loves most about his work, Leroy says:
“An aspect I love about physiotherapy is the caring interactions with patients and development of therapeutic relationships over time. We often get to spend more time with people than many other healthcare professionals, so we have a broader understanding of who they are, their lives, their goals in and outside of therapy and what really makes them tick.”
Having grown up on a farm, Leroy has always enjoyed staying active and healthy and in his spare time keeps his body fit in his home gym, while keeping his mind fit gaming with friends.
Welcome to the team
About Empower Healthcare
We Change Lives
Changing lives is what we do. Delivering high quality allied health services is how we do it.
Empower Healthcare was founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.
The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. Woo Casino Australia offer huge bonuses and you can find woo casino bonus codes australia. This success fueled the expansion of our services within residential aged care, home care and NDIS to deliver occupational therapy, physiotherapy, nursing, podiatry, dietetics, osteopathy, massage and speech pathology.
Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland. Empower Healthcare is growing and taking our unique approach with us.
A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients. Helping our clients live their lives the way they want to.
How To Get Clients Started With Our Home Care & NDIS Services
Simply click on the image below for our referral form.
At Empower, we make delivering the best care and outcomes our highest priority and that is why we ensure that every cent spent from our client’s packages is having the greatest impact on improving their quality of life.
This is especially true when it comes to decisions about equipment. Our physiotherapists know that walking aid prescription is about so much more than walking. The correct walking aid allows independence, security and dignity. Unfortunately, the incorrect aid, or an aid poorly fitted, can have the opposite effect.
What is a walking (gait) aid?
Walking aids are also referred to as gait aids. A gait aid is one of several devices a client may be issued in order to improve their walking pattern, balance or safety while mobilising independently. Gait aids fall into multiple categories and include the following:
• Walking sticks or canes
• Crutches
• Walkers
• Standing Aids: to assist with manual handling often used with in rehabilitation.
A physiotherapist’s goal is to attain the greatest level of function with the smallest amount of equipment. Physios see gait aids as a valuable tool in ensuring safety and independence while working to improve and maintain mobility through strengthening and rehabilitation. The long-term result is more mobility with less reliance on equipment.
Why do we use our physiotherapists for gait aid prescription?
The prescription of gait aids by physiotherapists represents best practice and falls squarely within the scope of practice of physiotherapists who train specifically in the areas of biomechanics, gait analysis, gait rehabilitation and balance. Our physios work towards greater independence and mobility, armed with the experience and latest evidence-based techniques to help people rediscover the joy of movement without fear.
How can assessments by physiotherapists help to optimise home care packages?
• By reducing or delaying the reliance on expensive mobility equipment, physios free up funds for rehabilitation or other needs that may otherwise have fallen outside the budget.
• Involving physios in gait aid prescription and rehabilitation is proven to reduce falls in the elderly. This reduces the long-term consequences and expenses of injuries.
• Physiotherapists have a deep understanding of the woo by morrock predicted outcomes of various medical and physical conditions and can advise which gait aids may only be needed temporarily and could be hired rather than bought.
• Expertly fitted aids allow for greater independence and function, empowering people to live safely at home for longer.
A case study:
Peta was discharged from hospital after spending 3 weeks recovering from surgery. Once home, she found that she was very unsteady and fearful of falling after spending so much time in bed. Her case manager contacted Empower Healthcare for an assessment for a gait aid and a physiotherapist visited her at home and conducted a complete physical and functional assessment. The physio determined that the main cause her balance difficulties was deconditioning due to a long period of convalescence and prescribed an exercise program. They also recommended that a 4-wheeled walker be hired, rather than purchased as Peta was most likely to improve to her previous level of function. After 3 months, the walker was returned as Peta no longer needed it. She also did not need any modifications to her home as she was able to move around freely and confidently once more.
The right walking (gait) aid can be life changing and saving so give Empower a call to book a walking aid assessment with one of our physiotherapists.
Get Clients Started With Our Home Care & NDIS Services
Simply click on the image below for our referral form.
Working with the ex-service community for over a decade has given Kristy has a passion for aged care and lots of respect for the aging community.
Kristy has noticed
a huge need for greater pain management in the form of non-invasive and non-pharmaceutical approaches.
Manual therapy in the form of massage provides many benefits for clients physical and mental health including decreased depression and agitation, resulting in feelings of wellbeing and comfort.
The COVID pandemic has highlighted the need for therapeutic touch as a way to connect and manage pain. Working in residential and community-based care during lockdowns has allowed Kristy the opportunity to connect with the most vulnerable and isolated members of our society who at times are in desperate need for human interaction.
Kristy has experience with high care, dementia, individual and group exercise therapy programs promoting strength and balance. Pain management therapy is also a specialist area for Kristy having implemented and managed a wellness centre promoting wellbeing and quality of life of countless residents. It is one of her proudest achievements to date.
Unfortunately, due to Covid, the organisation made the heartbreaking decision to close the clinic and like many others during the pandemic, this gave Kristy the opportunity to embark on a new career path. Kristy studied remedial massage therapy whilst working part time as a community based Allied Health Assistant and has now joined the team here at Empower Healthcare.
Personally, Kristy enjoys painting pet portraits and lives with her husband, dog Jester and cat Artemis.
Kristy joins a team of highly trained massage therapist who use a therapeutic approach to massage. They offer a broad range of individualised massage treatments chosen to accommodate the mobility status, preferences and needs of the people they see at home.
Our clinicians bring their own equipment with them and can massage the client on a massage table, on their bed, or in high supported sitting with a range of relaxing oils and creams, or the personal products preferred by the client.
Kristy is looking forward to working with the Mornington and surrounds community helping her clients to live their best lives.
Simply click on the image below for our referral form.
About Empower Healthcare
We Change Lives
Changing lives is what we do. Delivering high quality allied health services is how we do it.
Founded in 2016 by two people who were determined to improve the standards of allied health services in residential aged care. With industry knowledge and an innovative approach, Adam and Matthew set about defining what allied health services can be when quality and person-centred care is placed before all else in healthcare.
The partnership, that merged clinical expertise with business acumen, soon established Empower Healthcare as a leading provider of quality physiotherapy services in residential aged care facilities in Victoria. This success fueled the expansion of our services within residential aged care, home care and NDIS to deliver occupational therapy, physiotherapy, nursing, podiatry, dietetics, osteopathy, massage and speech pathology – https://aussie-online-casinos.com/best-paying-online-pokies/.
Now offering comprehensive allied health services with more than 180 dedicated and passionate clinicians working in Victoria, Western Australia, New South Wales and Queensland. Empower Healthcare is growing and taking our unique approach with us.
A lot has changed over the years but not our commitment to the highest quality care, delivered by expert clinicians, aimed at improving the independence and quality of life of our clients. Helping our clients live their lives the way they want to.
