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Author Archives: Nicole Cook

Kathleen Mytton

Website Kathleen Mytton

“I am truly grateful for Legacy and their amazing support. I was given a 50% scholarship for my schooling, which provided me with an additional year in my study.  My father was a warrant officer serving in Egypt and Libya. My brother was a coast watcher up in Darwin and was responsible for sighting Japanese ships and monitoring their movements.”

Empower Healthcare proudly partners with the charity group Legacy to support 2020 Legacy Week

Blog header Legacy Week launch

Empower Healthcare is proudly partnering with the charity group Legacy - 2020 Legacy Week

 

Empower Healthcare is proudly partnering with the charity group Legacy in recognition of the thousands of Australian Defence Force personnel that have been playing an important role in supporting the Government’s response to COVID-19.

This partnership is very important to us as we have over 100 health workers engaged in delivering essential aged care and community healthcare services to vulnerable Australians nation-wide during a public health crisis that presents numerous challenges.

We would like to show our appreciation for ADF’s role in keeping our team and Australians safe through their involvement in:

  • The Victorian Aged Care Response
  • Contact tracing and community engagement
  • Medical testing initiatives and
  • Border control and Victoria Police checkpoints.

Legacy provides supportive services to Australian families suffering after the injury or death of a spouse or parent, during or after their defence force service. Legacy currently cares for 52,000 beneficiaries, including 1,845 children and disabled dependants throughout Australia.

During 2020 Legacy Week, which runs from 30 August – 5 September 2020, Empower Healthcare employees will be showing their appreciation by wearing a Legacy badge and handing out Legacy Week bears to Aged Care residents, Home Care & NDIS clients that have a connection with Australia’s defence force services.

 

Legacy Week

The Legacy Week appeal has been running since the 1940’s and is a time for all Australians to show their support for the widows and children whose loved ones have served our country.

The Legacy badge is a special emblem of support for our veterans’ families, symbolising our nation’s greatest values of mateship, compassion and fairness.

Legacy badges may be little but the funds they raise make a big impact in the lives of our veterans’ families.

Legacy Week is a time to give back to the families of those who have given so much.

2020 Legacy Week runs from 30 August – 5 September.

 

How Can You Get Involved?

Whether you make a tax-deductible donation, buy a badge, fundraise for Legacy or Volunteer during Legacy week, your compassion will touch the lives of our veterans’ families and give back to the families of those who have given so much.

Click Here

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Kurtis Rae Appointed Relationship Manager WA

Blog header Kurtis Rae

Kurtis Rae Appointed Relationship Manager WA

The strengthening of a liaison between our Healthcare clients in WA will be one of the first priorities of newly appointed Relationship Manager WA, Kurtis Rae. In a move designed to expand and strengthen the organisation in all three care channels: Aged Care, Home Care & NDIS, Kurtis will be responsible for building on that success and embed the quality services of Empower Healthcare into the WA community.

Kurtis enjoys business relationship management and making an impact on business operations. He previously worked for St John Ambulance WA in a similar role that involved managing relationships within aged care facilities and hospitals. “As a ‘people-person’, I love connecting with anyone and everyone, especially being able to help provide solutions! I love that I get to build partnerships and relationships with like-minded providers to increase independence and improve the quality of life within our community.”

Interestingly, Kurtis’ kind and thoughtful nature extends to being a hero and saving a 16-year-old boy’s life. While the majority of the bystanders looked on in panic, yelled or got their mobile phones out to call for help, Kurtis and his friend immediately put their CPR training to work and kept the boy’s heart pumping until the paramedics arrived. “We were lucky enough to save his life. It’s still a key motivator for doing what I do, inspiring me to change and influence lives in the career I choose.”

So when he’s not saving lives, he’s coaching with Gwelup Croatia Soccer Club and spending time with family, friends and adopted bull-arab dog.

It brings us great pleasure in announcing Kurtis’ appointment to Empower Healthcare. Please join us in welcoming Kurtis.

 

Our Service Guarantee

Our promise: We respond faster. Whether it’s our short waiting lists, same day reporting or simple referral process, you can rest assured that your client is in the best hands.”

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

Adam Gilroy Smith, CEO reveals, “Empower has grown by 100% over the past year based on our service model across Home Care, NDIS and Residential Aged Care. By listening to our clients and the challenges they face, we adapt, stay well positioned and respond fast to deliver exceptional care. The launch of our new service model is another example of Empower Healthcare’s ability to be agile in a rapidly changing environment.”

How To Get Clients Started With Our Services

Simply click on the image below for our referral form.

Referral on-boarding now completed online in minutes

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Helen Gougas Brings 30 Years’ Experience to Our Clients Needing Massage Therapy

Helen Gougas brings 30 years' experience to our clients needing massage therapy

Meet Helen.  Helen is our senior masseur and brings over 30 years’ experience in massage therapy to the table to truly provide exceptional and individualised therapy treatments.

Helen is a qualified remedial therapist, and following her passion in this care profession, has certified herself further in many other modalities including therapeutic relaxation massage, oriental therapies, bowen, reflexology, biomagnetic, electromagnetic, laser therapies, shiatsu, reiki and pranic healing.

With her extensive knowledge of the body’s musculoskeletal, energy and emotional facets, Helen is a very intuitive therapist and her extensive studies and breadth of experience allows her to customise every treatment to suit each person.

She is a firm believer that “everyone faces different health issues and one size certainly does not fit all.” Our clients and employees collectively agree that “Helen‘s therapy sessions are exceptional and you feel amazing afterwards.”

If your client is experiencing muscular restrictions, tightness or spasms or suffers from a chronic illness such as Rheumatoid arthritis, Fibromyalgia, Sciatica, MS or Polio just to name a few, then regular remedial massage can be used to unlock the muscle tissue, so it becomes supple and allow greater functional mobility to complete everyday activities pain free.

 

Our Service Guarantee

Our promise: We respond faster. Whether it’s our short waiting lists, same day reporting or simple referral process, you can rest assured that your client is in the best hands.”

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

Adam Gilroy Smith, CEO reveals, “Empower has grown by 100% over the past year based on our service model across Home Care, NDIS and Residential Aged Care. By listening to our clients and the challenges they face, we adapt, stay well positioned and respond fast to deliver exceptional care. The launch of our new service model is another example of Empower Healthcare’s ability to be agile in a rapidly changing environment.”

Click Here for Home Care

 

How To Get Started With Empower

To arrange a referral, click on the image below

Referral on-boarding now completed online in minutes

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InProfile with Tim Cooper, Senior Physiotherapist

Website blog 1500 x 600 Tim Cooper

In Profile with Tim Cooper, Senior Physiotherapist

MVP winner Tim Cooper, Senior Physiotherapist shares his background and love for aged care physio. Regarded highly by his colleagues as “the loveliest physiotherapist” his kind, gentle and encouraging personality is admired by many of our clients.  With an affection for basketball, kayaking and the Foo Fighters, what’s not to love about Tim!

 

Why did you choose Empower?

I was moving on from 10 years in private practice and looking for employment that was flexible with my schedule of looking after kids, while decreasing some of the stress that a private clinic can bring.

I got an instantly warm vibe from both Matthew (COO) and Adam (CEO), who made the Empower team seem like a big family.  I haven’t felt so relaxed in an interview, which I knew was a sign that this was a place I wanted to be.

To top it off, being a tragic Michael Jordan fan growing up, I saw a framed Jordan poster in Matt’s office during my interview and knew I was making the right decision!

What do you love most about your job?

In aged care, you often see clients for longer periods than in a private practice setting. I believe this allows you to form strong bonds with the people you are treating. It’s a fulfilling sensation providing a service to someone who you get to know so well. I have one client who says I remind her of her son and loads me up with chocolate (not any old chocolate either – Ferrero Rocher!) before I leave each session. It doesn’t get much better than that.

What has been your most memorable moment?

Helping someone restore function that has been lost for so long is as satisfying to me as it is to the client. It may not seem like much, however I have a client who hadn’t been able to touch her head (making self care impossible) due to her shoulder pain over a number of years. After a progressive strengthening program she is now able to do all of her self-care independently, whilst also reaching to the top shelf of the fridge!

In what ways has Empower supported your growth personally & professionally?

Empower have been so accommodating in supporting my work-life balance, which can be difficult to find in some workplaces. This has been highlighted recently by allowing me to juggle of seeing clients while managing recent home-schooling duties that accompanied the COVID-19 outbreak.

Empower host regular PD events, help foster team cohesion, in addition to having a supportive management team. All these factors are vital in providing the scaffolding for professional growth. When I started at Empower I had several staff members share hints and tips to make my transition into the workplace easier. Coming from a busy private clinic, this support was most welcome.

In your new role, what will you be looking to achieve in 2020?

In any job, it is important to set personal goals and always work towards something to keep things interesting. I have several goals that I am working towards this year. After working in private practice for so long, my clientele with neurological disorders were rare. As there is a variety of conditions across all aspects of physiotherapy in aged care, my aim is to brush up on a range of specific neuro-physiotherapy treatment techniques.

The joy of physiotherapy comes with helping a client achieve their goals. My main focus for the year is to make as many of their goals a reality. Due to Empower having a multi-disciplinary team at your fingertips, in addition to working closely with case managers, I am looking forward to utilising these services to really make as much of a positive impact for my clients.

What piece of advice would you give your new graduate self?

Don’t be afraid to ask questions of more experienced physios. Clinical experience is where most of your learning will come from, which as a new graduate is obviously in short supply. Building rapport with your team leader to discuss clients and conditions is the most effective way to put all the pieces together.

Out of the workplace, what are your interests and hobbies?

Other than spending quality time with my wife and 2 kids, my other passions involve a lot of sports. I still play basketball, enjoy the football (mad Eagles supporter) and enjoy taking my kayak out in the bay over the summer. I have a fiddle around with my guitar, which normally involves a feeble attempt to play along with the Foo Fighters. I also love podcasts and go through countless episodes from my favourite hosts when travelling between appointments.

Written by Tim Cooper

Tim joined the Empower family in Oct, 2019.