Announcements, Podiatry, Residential Aged Care

Doppler Ultrasound Assessments Built into Standard Resident Podiatry Assessments

Posted on December 4, 2020November 27, 2023 by Nicole Cook

04
Dec

We’ve listened to our clients and now include Doppler ultrasound assessments into annual resident podiatry assessments at no extra cost.

We share the desire to raise the standards of care in this sector and make a difference in people’s lives. Whilst we already utilise Doppler ultrasounds for clients that show symptoms of peripheral vascular issues, by preventatively using this screening tool for every resident as standard will help flag residents that have poor quality blood flow in their lower limbs even before symptoms may appear.

Early detection means that a facility’s multi-disciplinary team can look at further testing to facilitate an unrecognised condition, as well as implement complementary therapy services such as physiotherapy or dietetics to help reduce the risk of complications related to diabetes, strokes, and clots that if left untreated, may result in a preventable fatality.

Doppler ultrasound assessments are also available on request, whether it’s for new resident admissions, someone has a newly developed leg/foot wound or a change in health status. We want to ensure every resident is receiving the best possible care.

At Empower we do more, so you get more. We offer value packed solutions that aim to maximise the quality of the allied health services you receive for your investment.

Experience the Empower difference in Aged Care allied health services.

If you would like to learn more about the Empower difference, contact Eloise Mellor our Residential Aged Care Relationship Manager on (03) 9583 1364.

Compliant & High Quality Allied Health Aged Care Solutions

Our goal is to help you maximise the quality of care for residents, while achieving the best health outcomes at the lowest cost without affecting an individual’s right to safety and tailored care.

We help organisations achieve this by delivering evidence-based early interventions that reduce acute care episodes.

At Empower, we deliver focused solutions around preventive, restorative and reablement care, by highly qualified and skilled practitioners, including physiotherapists, dietitians and podiatrists.

Value Packed Services

Our value packed solutions are tailored to suit the specific needs of your organisation and maximise the safety, function and quality of life for your residents.

Working closely with each management team, our service is delivered in a transparent, compliant manner by experts giving you hassle free, peace of mind. As a result, we are a trusted partner of national clients.

Our professional allied health team treat residents with respect, compassion, kindness and make them feel appreciated. Patience, quality care and dignity are what sets us apart.

Exceptional podiatry that promotes healthy feet and an active lifestyle

When you work with Empower, you can rest assured that your resident’s footcare needs are being taken care of. Our aged care podiatry program provides diagnostic and therapeutic foot care, promoting healthy feet and an active lifestyle for your resident.

We work tirelessly to lower the cost of podiatry whilst lifting the level of care delivered. Plus we provide training and support to utilise the EPC program to reduce costs.

Empower’s aged care podiatry team cap treatment numbers to give you high-quality services you are paying for. Plus, we’ve listened to our clients and now include Doppler ultrasound assessments into annual resident podiatry assessments at no extra cost.

Our 6 weekly podiatry program provides comprehensive foot care to your residents and includes:

Initial assessment
General nail trim
Trimming of ingrown nails
Treatment of painful calluses and corns
Diabetic foot care
Prevention of infections
Treatment of foot trauma

Click Here for Residential Aged Care podiatry

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Community, Home Nursing, In Home Care, NDIS

Taking Time to Listen Leads to a Successful Diabetes Management Plan for Annie

Posted on December 1, 2020November 27, 2023 by Nicole Cook

01
Dec

Annie 28, lives with her family and was born with a rare genetic disorder. She loves to draw, listen to music and was very excited about her upcoming birthday. Her father Jeff is her primary carer and recently placed Annie in a Group Respite House to give himself a break from his caring role.

Annie has diabetes and requires support in managing her condition as well as insulin administration. Empower Healthcare’s Nursing Team were engaged to provide morning and evening nursing services.

On the second night of Annie’s respite care, Michelle, our Nursing Manager received a call from the staff at the respite house at 9:30pm, to advise that Annie was refusing to eat and her blood glucose levels had dropped below the acceptable limits. Unfortunately to make things more complicated, Annie was refusing to talk and so they requested a nurse to attend.

Michelle went with one goal in mind – to get Annie to eat and drink so her blood sugar levels returned to normal. “On arrival Annie was sitting at the kitchen table. I went in and sat down with her and asked her why she wasn’t eating. Anne didn’t give a reason, so I prompted her further and asked if the reason she was refusing was because she wanted to go home. Annie admitted that this was the reason why she was refusing to eat. I gently explained to her that if she didn’t eat, her blood glucose levels would drop further resulting in admission to hospital.

I sat with Annie and asked about her family and she told me about her Mum and Dad and her brothers and sisters. When I asked if she liked dogs, her face lit up and I showed her photos of my dogs and she started talking about her dog. Without realising, Annie began to eat her dinner and drink a cup of coffee.

By finding out who Annie is as a person; her interests, important personal events, food likes and dislikes, I was able to connect with her, show genuine interest through my responses to overcome her refusal to eat and identify a better approach that safely manages her diabetes.

Our Nursing Team assisted in the management of Annie’s diabetes, and provided education to carers to assist them to feel more confident to support Annie with the management of her condition.

Jeff was so impressed with how we dealt with the situation that he asked us to continue providing nursing care at Annie’s home. Annie has responded really well to Empower’s nurses and the team have built a great rapport with her.”

At Empower, we listen to our clients about the way they like to communicate. What clients say is vital as a healthcare worker. Paying attention to what the person is saying and working out what it really means, opens the door to establishing collaborative, person-centric and meaningful health goals.

Our Service Guarantee

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

Adam Gilroy Smith, CEO reveals, “Empower has grown by 100% over the past year based on our service model across Home Care, NDIS and Residential Aged Care. By listening to our clients and the challenges they face, we adapt, stay well positioned and respond fast to deliver exceptional care. The launch of our new service model is another example of Empower Healthcare’s ability to be agile in a rapidly changing environment.”

How To Get Clients Started With Our NDIS & Home Care Services

Simply click on the image below for our referral form.

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Announcements, Community, In Home Care, Physiotherapy, Recruitment

In Profile with Jeremy Ong – Physiotherapy Home Care Team Leader WA

Posted on November 30, 2020November 27, 2023 by Nicole Cook

30
Nov

We welcome Jeremy Ong to the Empower family. Jeremy is our Physiotherapy Home Care Team Leader in WA and has joined the management team to lead the Physio Team in mobile physiotherapy services.

Tell us a bit about yourself

My passion in physiotherapy stems from seeing the gap between a patient in hospital and returning to normal life at home. I hope on working to help with that transition and with that in mind, have completed extra studies in Chronic pain, Vestibular disorders and Lifestyle Integrated Functional Exercises.

Graduating from Curtin in 2012, I spent my first four years as a Physiotherapist in Victoria working in Aged Care facilities and Rehabilitation Hospitals prior to moving back to Perth. Since returning, I’ve been employed in the community sector as a mobile physiotherapist.

What attracted you to Empower?

It wasn’t the purple uniforms! I felt that Empower Healthcare’s values aligned similarly with my own. Having heard of the proven systems and structures working in Victoria, it was great to see and have that same support implemented in WA. Finally, knowing that the company will only look to grow if they continue to keep their promises made this role very appealing.

In your new position at Empower, what will you be looking to achieve in 2020?

I’m hoping to make an impact and establish Empower Healthcare as the number one choice as allied health home care provider in WA.

What do you love most about your role?

I get great satisfaction in being a part of a client’s journey in working towards and achieving their goals. Even though I have taken on a Team Leader role, I still get to go on the road and treat clients right in the own homes, whether the goal is to walk normally after surgery or to be able to climb stairs for the first time in 10 years.

What has been your most memorable moment?

What piece of advice would you give your new graduate self?

“If you treat the DISEASE, you win, you lose. You treat the PERSON, I’ll guarantee you, you’ll win, no matter what the outcome” – Hunter Patch Adams

Out of the workplace, what are your interests and hobbies?

I am a father of one very active toddler. My main sport of choice is basketball but up for trying different activities. I also enjoy working in the garden, despite having artificial grass in my backyard.

What’s a fun fact about you many people may not know?

I prefer listening to Podcasts and talk-back radio rather than music while driving.

Our Service Guarantee

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

How To Get Clients Started With Our Services

Simply click on the image below for our referral form.

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Announcements, Community, In Home Care, Occupational Therapy, Recruitment

In Profile with Tom Cui – Occupational Therapist

Posted on October 29, 2020October 29, 2020 by Nicole Cook

29
Oct

As a leading provider of allied health services, Tom Cui joins the NSW team as an Occupational Therapist. He joins our brilliant national OT team that are passionate in solving our client’s problems, making a real difference to their lives.

Tell us a bit about yourself

I came to Australia from China for study in 2012. I finished a two year program in the University of Sydney and got a degree in Master of Occupational Therapy. I have been practicing as an Occupational Therapist in a wide variety of settings since 2015, for instance, occupational rehabilitation, community practice, private hospital and aged care facility. I am experienced in ADL assessments, equipment prescription, home modifications, falls prevention and pressure care prevention.

What do you love most about your role?

As a Home Care Occupational Therapist, I enjoy travelling on the road and meeting different clients every day. I like the flexibility at work and look forward to empowering clients so they can cope at home safely and independently.

What has been your most memorable moment?

Within the first few weeks of working at Empower, I had an invaluable team experience that cemented my assurance in choosing the right employment organisation. I had an urgent Specialist Disability Accommodation (SDA) referral and with collaboration from the OT Manager and Case Manager, was able to conduct and submit a comprehensive assessment report within a very short turn-around time that successfully achieved the goal of facilitating approval for appropriate accommodation and services within a limited time frame.

As an Occupational Therapist in NSW, what will you be looking to achieve in 2020?

It has been an exciting time and I’m so grateful in having the opportunity and experience to expand Empower Healthcare’s allied health services into New South Wales. It’s fascinating observing a business grow organically from scratch and I have been thankful in transferring my previous experience and knowledge to deliver individualised, innovative and high quality health care as per my fellow work colleagues around Australia.

What piece of advice would you give your new graduate self?

As an international student, I used to worry if I would be able to find a job and survive in this field. Apparently, I have proven that I worried a little bit too much! Therefore, I would like to leave a piece of advice to the new graduate self “No worries, you are better than you thought – chase your dreams.”

What makes Empower different to previous places of employment?

Empower is like a big family to me. I feel I am well supported in the team.

Out of the workplace, what are your interests and hobbies?

I am a very active person. I like all sorts of sports, such as cycling, soccer, basketball and snooker.

What’s a fun fact about you that most people don’t know?

I am a big fan of heavy metal. I feel sorry to my neighbours when I play guitar at home…

Our Service Guarantee

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

How To Get Clients Started With Our Services

Simply click on the image below for our referral form.

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Announcements, Equipment, Exercise, Falls Prevention, Residential Aged Care, Wellbeing

Empower Healthcare collaborates with Mayflower on design of Wellness Centre

Posted on October 26, 2020November 27, 2023 by Nicole Cook

26
Oct

The team at Empower are thrilled to have been able to support, our partners in health, Mayflower with the design of the Wellness Centre in their new building.

As Allied Health Professionals our recommendations for the equipment and general use of the room has been carefully considered to ensure it caters to a range of people including staff, residents, older people in the community and clients with disabilities.

The Wellness Centre will provide a whole range of physical, social, and mental benefits for everyone at Mayflower. We envisage that this space will promote a culture of wellbeing for everyone as it will encourage and invite residents to get together, have a laugh and participate in daily physical activity.

Whether the goal is to improve walking, optimise heart and lung function through cardiovascular exercise or strengthen bones and muscles, there is something in the space for everyone.

The inclusion of parallel bars (which are great for getting people back on their feet after a stroke or surgery) an adjoining treatment room (for private hands on therapy by our Physiotherapists) and a wall of floor to ceiling mirrors (to monitor technique and visible improvements) positions the humble space to resemble a smaller rehabilitation style gym.

It’s a credit to the team at Mayflower for their hard work and determination in providing a space that truly promotes wellbeing. We are honoured to have been involved in this project and couldn’t be happier with the end result.

We’re looking forward to the grand opening of the facility.

About Empower

Empower Healthcare is a national allied-health service provider and partner with Home Care package providers, NDIS plan managers & Aged Care organisations to deliver life changing allied health services. We offer a full-service platform from physiotherapy, occupational therapy, podiatry, dietetics to osteopathy, massage therapy and most recently, home nursing services and pride ourselves in the delivery of high-quality therapy solutions, value packed services and responsive ethos.

It is a very exciting time with Empower Healthcare building on the success of its Victorian operation and now expanding nationally into NSW & WA. With a growing team of 100+ clinicians, we provide over 1,500 treatments every day and service more than 100 healthcare organisations. Building on this strong foundation, we are well positioned and committed to delivering exceptional care.

Our therapists genuinely care about the people we work with and take the time to build strong relationships that holistically improve social, physical and mental wellbeing to live happier and healthier lives.

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Announcements, Falls Prevention, In Home Care, NDIS, Residential Aged Care

How the Multidisciplinary Team Can Help to Prevent Falls

Posted on September 30, 2020November 28, 2023 by Nicole Cook

30
Sep

Here is a short overview of how falls prevention is approached through screening, assessing and intervention by the different professions that form our multidisciplinary teams.

The Physiotherapist

Weak muscles and impaired balance are leading contributors to increasing fall rates in the elderly. Physical activity can go a long way toward falls prevention. Combinations of targeted balance exercises, general strengthening and walking programs are the most effective approach for long term fall prevention. Physiotherapists can create custom exercise programs aimed at improving balance, flexibility, muscle strength and gait. Physiotherapists can aid in finding the right walker, frame or equipment to improve safe mobility for older adults and those with a movement challenge.

The Nurse

Problems with bowel and bladder control can impact on an older person’s ability to stay active, healthy and independent. Incontinence, urinary frequency and assisted toileting have been identified as falls risk factors for residents in residential aged care facilities. Nurses can assist in managing incontinence that can lead to increased falls risk.

By working with GPs and doctors, nurses can also help to manage medication side-effects and interactions that can increase the risk of falls.

The Podiatrist

Podiatrists deal exclusively with foot, ankle and the related structures of the leg which are imperative to function and balance in standing and walking. A podiatrist can analyse stride and gait and recommend foot and lower extremity exercises that can strengthen this mechanical chain. Podiatrists can assess and fit appropriate shoes that provide support, fit properly and are non-slip.

The Occupational Therapist

Falls can often be the result of the interplay of environmental (extrinsic) and personal (intrinsic) factors. Occupational Therapists focus on supporting maximal independent function for the completion of activities of daily living (ADLs) in the safest and most ergonomic way. This may be through adaption of the environment to meet the needs of clients and residents or by intervening with rehabilitation to improve the quality and safety of functional activities.

The Dietitian

Nutrition is an important factor in falls prevention, as frailty and weakness result in loss of muscle mass and strength, neuromuscular impairment and limited mobility. Nutritional status has been shown to be a determining factor in risk of falling, severity of injuries incurred and recovery time after a fall related injury. Dieticians assist in developing food-based diets that support vitality and ensure the energy required to stay active and strong.

About Empower

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

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Falls Prevention, Foot Care, Podiatry, Residential Aged Care

Empower Podiatrist Song treats the feet at Moran

Posted on September 29, 2020November 23, 2023 by Nicole Cook

29
Sep

Like many residents, Antoinetta Manfrenuzzi struggles to care for her feet. Empower podiatrist, Song, has been working with her to help keep her feet and toenails healthy.

Song visits every six weeks to treat and manage the common conditions that have caused Antoinetta’s toenails to become thick, brittle and discoloured. With patience and care, Song has helped Antoinetta’s nails to recover. She still visits regularly to care for Antoinetta’s feet and keep them healthy. Empower podiatrists understand that feet are the foundation of mobility and independence and have the skills and tools to get feet fit and ready for walking!

Our Service Guarantee

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

How To Get Clients Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

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Announcements, Community, NDIS, Residential Aged Care

InProfile with Eloise Mellor – Residential Aged Care Relationship Manager

Posted on September 29, 2020November 27, 2023 by Nicole Cook

29
Sep

Eloise Mellor joins Empower’s Relationship Management Team and brings over 12 years of healthcare experience to oversee Residential Aged Care client satisfaction and new partnerships across the eastern seaboard. With her warming personality, empathetic ear and professionalism, our clients are already experiencing Eloise’s abilities in presenting ideal solutions to their problems.

Tell us a bit about yourself

Although this is my first time working in the Aged Care sector, I have been in healthcare for 12 years and done a bit of everything. In England I have worked in a Private hospital as a Ward Clerk, Theatres receptionist, Bookings assistant, Ward Hostess and even in Finance. From there I went on to work for a private medical and dental healthcare insurer, looking after current and prospective clients across the UK. I then booked a one-way ticket to Australia and only meant to stay here for a year, however I loved it and ended up landing a sponsored job for a healthcare tech company, again looking after existing and prospective clients, this time across Australia and New Zealand. I have now made the move to Empower Healthcare and am very excited to be making a difference in such a critical sector.

What do you love most about your role?

I love that no two days are the same, I get to meet a whole range of different people with diverse needs when it comes to Allied Health. I love working to resolve what it is people want and finding ways to make it happen. My job also involves me liaising with many of my colleagues on a regular basis and requires me to be an expert on multiple aspects of the business, which means I get to learn a lot and work with amazing people, whether they be clients or colleagues on a daily basis.

In your new position at Empower, what will you be looking to achieve in 2020?

Some of my main goals for this year are to build my network in this sector and to be known as a reliable key contact when it comes to Allied Health. I want to ensure that as many as possible facilities and Aged Care residents, across Australia, are receiving the quality and human care they deserve.

What’s your thoughts around allied health services for aged care?

For too long Allied Health’s primary role in Aged Care was to tick a box to generate ACFI funding or to meet basic standards, Empower Healthcare has changed that by using our time to genuinely make a difference to residents lives every day.

What attracted you to Empower?

I truly feel passionately that Empower Healthcare is making a difference to peoples lives and this belief has been cemented by the kind, considerate and passionate people I have met across the business. Also, with all the negatives of COVID-19 it really got me thinking that I want to work in a critical sector and make a difference.

Out of the workplace, what are your interests and hobbies?

I love seeking out a sunset and just appreciate nature putting on a show- perhaps with a wine in hand. I also like to keep fit, particularly spin classes or hiking. I have also been known to jump out of a plane before.

I also love travelling round this beautiful country that is Australia – Perth is next on the list when restrictions allow.

What’s a fun fact about you many people may not know?

Believe it or not I have a degree in Fashion, I was headhunted by Ted Baker at Graduate fashion week in London and designed for them for a bit – a bit different to what I’m doing now! As much as I love designing as a hobby, I realised the fashion industry was not for me, I gained so much from the experience all the same and I’m very happy to be where I am now.

Our Service Guarantee

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

How To Get Clients Started With Our Services

Simply click on the image below for our referral form.

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Announcements, Foot Care, Podiatry, Residential Aged Care

Empower Healthcare’s Podiatry Team Now Offer Diabetic / Neurovascular Foot Assessments

Posted on September 28, 2020November 28, 2023 by Nicole Cook

28
Sep

Empower Healthcare Podiatrists can detect changes in the feet early before they potentially lead to further problems. Poor circulation is most often the result from commonly seen health issues, such as obesity, diabetes, heart conditions, and arterial issues.

Our Podiatrists can provide your clients with a Diabetic /Neurovascular Foot Assessment to determine their current risk status, as well as monitoring for health problems occurring in the future.

This Assessment is painless and involves the testing of the sensation, blood supply, skin integrity, reflexes, muscle control and structure of the feet.

Clients with diabetes should have their feet examined every 6 – 12 months. If their circulation is declining and left untreated, this can result in damage to the nerve endings, blood vessels and structure of their feet.

Clients that are non-diabetic should also invest in an annual Diabetic /Neurovascular Foot Assessment. This test is essential for the early recognition of neurovascular deterioration or compromise. Delays in recognising neurovascular compromise can lead to permanent deficits, reduction in independence/mobility and even loss of limb.

Empower Healthcare Podiatrists now offer Diabetic /Neurovascular Foot Assessments. Talk over your podiatry needs today on 13000 HELPU (1300 043 578) or start now with our quick and easy online referral form.

How To Get Clients Started With Our Podiatry Services

Simply click below to complete our referral form.

Our Service Guarantee

We have listened to our clients and they don’t have the time to micro-manage their portfolio. They want to partner with someone that is reliable and dependable with transparent pricing structures.

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Legatees

Mary Burne

Posted on September 17, 2020November 22, 2023 by Nicole Cook

17
Sep

“Mary volunteered to help Legacy as she was frequently moving from place to place because of her husband’s work. Finding herself in a new state with no friends, she thought it would be a wonderful idea to join a charity like Legacy and she was very glad that she did, helping veterans and making new friends along the way.”…

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