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Author Archives: Nicole Cook

Announcements, Equipment, Multi Disciplinary Team

Optimising Manual Handling

Posted on by Nicole Cook
Manual handling
20
Mar

Manual handling

 

At Empower Healthcare, we’re passionate about keeping our clients and our teams safe. Here’s everything you need to know about optimising manual handling in healthcare.

What is Manual Handling?

Manual handling encompasses any task where force is required to push, pull, lift, carry, lower, or restrain a person or object. In healthcare, this goes beyond simply assisting clients—it’s about ensuring their safety while protecting yourself.

Did you know manual handling injuries account for 58.9% of cases in healthcare, significantly higher than the 43.9% across all other industries (WorkSafe Victoria, 2007)?

Let’s explore how to stay safe while delivering quality care.

Understanding Your Spine

The spine is the structural backbone of the body, offering a stable foundation and safeguarding the nervous system. Its three natural curves—cervical, thoracic, and lumbar—play a pivotal role in maintaining proper posture and reducing strain.

Posture Tips:
• Keep your spine’s natural curves aligned for power and efficiency.
• Engage your deep abdominal muscles to stabilise the spine—think of it as a protective ‘corset.’ Hold that belly button in and breathe steadily!

Poor posture can lead to long-term damage, resulting in sprains, chronic pain, or worse.

Let’s minimise risks together.

Common Manual Handling Injuries

Healthcare workers are susceptible to a range of injuries, including:
• Muscle strains/sprains
• Nerve compressions
• Joint damage (hands, shoulders, knees)
• Hernias and vascular issues

Identifying Hazards and Risks

Certain healthcare tasks—like lifting patients—cannot be fully avoided. This is where policies like the No Lift, No Injury Policy come in, aiming to:
• Minimise manual lifting of clients.
• Encourage the use of lifting aids like hoists and slides.
• Promote client independence wherever possible.

Manual Handling Best Practices

Here’s how to optimise safety during tasks:

Lifting
• Keep feet apart for stability.
• Bend knees, not your back.
• Keep loads close to your body.

Pushing
• Use your body weight for momentum.
• Maintain elbows close and a wide base of support.

Storage
• Store frequently used items at waist height.
• Avoid heavy items above or below shoulder level.

Teamwork
• Use clear communication (e.g., “Ready, set, go!”).
• Coordinate movements for efficiency.

Supporting Patient Transfers

Transfers are safer and smoother with attention to detail:

• Walking: Match your client’s pace and communicate clearly.
• Sit-to-Stand: Maintain good posture and provide balanced support.
• Slide Sheets: Use folding techniques and bed adjustments for bariatric clients.

Your Safe Handling Checklist

• Seek better, more efficient approaches to tasks.
• Avoid twisting—rotate the whole body from the hips.
• Ensure proper equipment is available and know how to use it.
• Call for help if you’re unsure or fatigued.

At Empower Healthcare, our commitment to safety is unwavering. Together, we can reduce risks and foster independence for all. Empower Healthcare is here to train and support your team, ensuring safety and independence for all.

If you have any specific questions or need further information, feel free to ask!

 

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Announcements, Community, Wellbeing

Weekly Wellness Webinars: supporting wellness at home

Posted on by Nicole Cook
Weekly webinars
25
Feb

 

 

Weekly webinars

✨ Join Our WEEKLY WELLNESS WEBINARS! ✨

We are thrilled to introduce our Weekly Wellness Webinars, a series of live Zoom sessions led by our knowledgeable clinicians.  Join us every week to explore how Allied Health services can enhance your wellness at home.

When?: Every Wednesday
Where? Zoom

What?

– Actionable insights
– Practical tips
– Live Q&A sessions with our clinicians

TOPICS INCLUDE:

  • Empowering Independence: Assistive Technology for Home Care
  • Safe Eating: Swallowing and Mealtime Tips
  • Golden Years Nutrition: Healthy Eating at Home
  • Staying Steady: Falls Prevention Strategies for Home Care

Missed a session this month? No problem! Our webinars will be repeated monthly, and updated links will be available on our website.
Got questions? Feel free to reach out to us!

 

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Community, Massage Therapy, Osteopathy, Physiotherapy, Wellbeing

Newly created Retention role, meeting client needs.

Posted on by Nicole Cook
Debbie M blog banner (1)
29
Jan

Debbie M blog banner (1)

Welcome Debbie to Empower Healthcare: Our New Service Retention Officer

At Empower Healthcare, we are excited to announce the addition of Debbie to our team in the newly created role of Service Retention Officer. This position was established to enhance customer satisfaction by ensuring seamless management of planned and unplanned appointment changes within our Victorian POMA (Physiotherapy, Osteopathy, Massage, and Allied Health Assistance) services.

Enhancing Client Experience with Debbie

Debbie’s warm and personable demeanour on the phone has quickly established a genuine connection with our clients and coordinators, leading to high satisfaction levels. Our commitment to going the extra mile is evident through our personalised approach, where we invest time in finding and offering alternative appointment options whenever our clinicians are unavailable. This dedication truly enhances the client experience and reinforces our commitment to meeting their needs.

Debbie arrived from England many years ago on a one-year holiday visa and decided to make Australia her home. With 25 years of experience running her own sales and marketing businesses, 10 years at QML Pathology QLD, and the last 2 years in a QLD government call centre managing over 350 services, Debbie brings a wealth of knowledge and expertise to the new role.

Impacting Lives Through Continuity of Care

Debbie is passionate about ensuring clients have continuous appointments and do not miss any sessions. She believes in the importance of maintaining the continuity of appointments because of the health-related consequences.

Debbie says,

It’s important to keep the continuity of appointments because our bodies quickly lose muscle memory. By offering alternative appointments with the clinicians they love and have built rapport and relationships with, we help maintain their fitness.

In addition to her professional accomplishments, Debbie holds a degree in Biomedical Science and enjoys reading medical thrillers. She is also busy with her cherished eight grandchildren, ranging from 15 months to 8 yrs old.

At Empower Healthcare, we are dedicated to providing exceptional care and services to our clients. With Debbie on board as our Service Retention Officer, we are confident that we will continue to enhance our clients’ experiences and ensure their needs are met with the utmost care and attention.…

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Announcements, Dietetics, Occupational Therapy, Speech Therapy

Welcome Genevieve new DOTS Team Leader

Posted on by Nicole Cook
DOT Team Lead Genevieve
12
Dec

DOT Team Lead Genevieve

 

We are thrilled to welcome Genevieve to the Empower Healthcare team as DOTS Team Leader. With a robust background in Dietetics, Genevieve brings a wealth of experience across various healthcare settings, shaping her professional skills and patient care approach.

Genevieve’s career began in rural communities, where she gained a deep understanding of the unique challenges faced in these areas. She then transitioned to community health, helping individuals achieve their health goals.

Her time in the acute sector allowed her to collaborate with multidisciplinary teams, providing specialised patient care. Throughout her career, Genevieve has also gained significant project management experience, working to implement and improve services in hospitals.

In addition to her clinical work, Genevieve has found great fulfillment in her role as a Dietetic lecturer. She enjoys teaching and mentoring future Dietitians while staying current with evidence-based practices. This varied experience gives her a holistic view of healthcare, enabling her to address individual needs with empathy and a commitment to enhancing lives through nutrition.

Over the past four years, Genevieve has worked at the Victorian Comprehensive Cancer Centre Alliance. There, she led the development and refinement of program management frameworks and guided teams in embedding best practices to deliver impactful outcomes across research and education programs.

Genevieve thrives in collaborative environments where challenges lead to innovation.

I am motivated by helping clients achieve their goals and supporting colleagues by building trusting relationships with a shared vision for success

When she’s not working, you can find Genevieve walking her cheeky cavoodle puppy, playing backyard cricket with her seven-year-old son, or enjoying dinner out with friends and family. She particularly enjoys family holiday time.

The Empower Healthcare motto, “We Change Lives,” deeply resonates with Genevieve. She believes in creating an environment where talent is nurtured and inclusion is fostered. Through mentoring and support, Genevieve aims to make a meaningful impact on the lives of colleagues and clients alike.

Welcome, Genevieve!

 

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Announcements, Community, Mental Health, Wellbeing

We wish you a jolly good self care season!

Posted on by Nicole Cook
Caring for the Carer
04
Dec

Caring for the Carer

We Wish You a Jolly Good Self Care Adventure!

As the bustling festive season draws near, it’s all too easy to become caught in a whirlwind of tasks for others, neglecting the sacred art of self care. Here we are helping you to take a moment to reflect and explore various ways in which you can prioritise your own self care.

 

1. Set Boundaries

It’s important to know your limits and communicate them to others. Saying “no” when you’re overwhelmed is perfectly acceptable and necessary for your mental health. Therefore, make sure to prioritise activities that bring you joy and peace.

2. Schedule Downtime

Amidst the hustle and bustle, ensure you have pockets of time dedicated to relaxation. Whether it’s reading a book, taking a walk, or indulging in a favourite hobby, these moments of downtime can recharge your energy.

3. Maintain a Balanced Diet

With all the festive treats around, it can be tempting to overindulge. Aim to balance indulgence with nutritious meals to keep your body feeling its best. Remember to stay hydrated and incorporate fruits and vegetables into your diet.

4. Practice Mindfulness

Engage in mindfulness practices such as meditation, deep breathing, or yoga to center yourself. These activities can help alleviate stress and enhance your emotional health.

5. Get Enough Sleep

Prioritise sleep to ensure you’re well-rested and able to enjoy the festivities. Try to maintain a consistent sleep schedule, even with late-night celebrations.

6. Connect with Loved Ones

While it’s easy to get caught up in the preparations, don’t forget to spend quality time with family and friends. Meaningful connections can greatly enhance your emotional well-being.

7. Engage in Physical Activity

Exercise is a great way to boost your mood and relieve stress. Whether it’s a brisk walk, a dance class, or a workout session, find an activity you enjoy and make time for it.

8. Reflect and Express Gratitude

Take a moment to reflect on the year and express gratitude for the positive aspects of your life. Keeping a gratitude journal can help shift focus to the good things and improve your overall outlook.

9. Pamper Yourself

Treat yourself to something special, whether it’s a spa day, a new book, or a cozy night in. Small acts of pampering can have a significant impact on your mood.

10. Seek Support if Needed

If the festive season becomes overwhelming, don’t hesitate to reach out for support. Whether it’s talking to a friend, family member, or professional, sharing your feelings can provide relief.
Remember, taking care of yourself is not a luxury but a necessity, especially during the holiday season. By incorporating these self-care tips, you can ensure that you enjoy a joyful and balanced festive period.

SOME OF OUR OTHER BLOGS

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Community, Multi Disciplinary Team

Empower Healthcare – caring for you where you are

Posted on by Nicole Cook
7R2A0269 scaled
07
Oct

 

7R2A0269 scaled

At Empower Healthcare, we provide in home person centred services

With the convenience of home visits, we not only make treatments easier but also customise our methods to your environment, ensuring an efficient and comfortable journey towards improved health.

Our caring and knowledgeable team of mobile clinicians are ready to help in Home Care, NDIS and Residential Aged Care (RAC). Referrals can be made to one or multiple services as required.
Explore the range of services we provide across all states (VIC, NSW, QLD, WA) as below:
Physiotherapy:
Our Physiotherapists offer comprehensive care addressing unique health goals with a blend of customised exercise programs and advanced manual techniques.

Occupational therapy:

  • Our OT’s are experts in making daily activities easier, address safety concerns and optimise your home environment for your function.

Dietetics:

  • Our Dietiians help in customising and optimising diets and nutrition to improve health and quality of life, while treating and preventing a range of chronic health conditions.

Nursing:

  • Our Nurses are able to complete relevant assessments to implement appropriate treatments, depending on your needs.

Podiatry:

  • Our Podiatrists are experienced in the care of feet, ankles and lower legs providing treatments for conditions arising from growth, ageing, disability or injury.

Speech pathology:

  • Our Speech Pathologists provide assessment, diagnosis, intervention, and management in the areas of communication and swallowing.

Massage therapy:

  • Our Massage therapist will identify the type of massage to best suit your needs to help balance the length and tension of the muscles and tendons helping restore correct positions and increase blood circulation.

Osteopath:

  • Our Osteopaths assess and treat structural and functional integrity of the human body, focusing on musculoskeletal system

Get Started With Our Home Care & NDIS Services

Simply click on the image below for our referral form.

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Announcements, Foot Care, Podiatry

Healthy feet are the foundation of overall wellbeing

Posted on by Nicole Cook
Podiatry Blog web Image
02
Oct

 

Podiatry Blog web Image

Healthy feet are the grounding force for mobility and independence.

When our feet are in good condition, they support our ability to move freely, engage in physical activities, and maintain an active lifestyle. Conversely, foot problems can lead to pain, reduced mobility, and even more serious health issues such as falls, infections, and complications from chronic conditions like diabetes.

By prioritising foot health through regular care, proper footwear, and regular Podiatry attention, we can prevent many of these issues and ensure that our feet continue to support us in leading healthy, active lives.

Common foot problems include:

  1. Arthritis: This causes pain and inflammation in the joints.
  2. Bunions: These are bony bumps that form on the joint at the base of the big toe, causing pain and deformity.
  3. Hammertoe and Claw Toe: These deformities cause the toes to bend abnormally, leading to discomfort and difficulty walking.
  4. Corns and Calluses: Thickened areas of skin that develop due to pressure or friction, often causing pain.
  5. Diabetes-Related Foot Issues: Diabetes can lead to neuropathy (nerve damage) and poor circulation, increasing the risk of foot ulcers and infections.
  6. Fungal Infections: Conditions like athlete’s foot and toenail fungus are common and can cause itching, redness, and nail discoloration.
  7. Gout: A type of arthritis that often affects the big toe, causing sudden and severe pain.
  8. Plantar Fasciitis: Inflammation of the plantar fascia, a band of tissue that runs across the bottom of the foot, leading to heel pain.
  9. Fat Pad Atrophy: The thinning of the fat pads on the soles of the feet, which can lead to pain and discomfort when walking.
  10. Neuromas: Nerve enlargements, often found between the toes, causing pain and numbness.

These issues can significantly impact mobility and quality of life, making regular foot care and professional check-ups essential.  In essence, healthy feet are not just about comfort—they are integral to our overall well-being

Why Foot Health Matters

  1. Mobility and Independence: Healthy feet are vital for maintaining mobility, being able to move around independently can significantly impact their quality of life. Foot problems can lead to pain, difficulty walking, and even falls, which can be particularly dangerous.
  2. Preventing Complications: Conditions like diabetes can lead to serious foot problems if not managed properly. Regular foot care can help prevent complications such as infections, ulcers, and even amputations.
  3. Comfort and Pain Management: Foot pain can be debilitating. Proper foot care can alleviate discomfort and improve overall comfort, making daily activities more manageable.
  4. Early Detection of Health Issues: The feet can often show early signs of systemic health issues. Regular foot examinations can help detect problems like poor circulation, nerve damage, and arthritis early on.

Tips for Maintaining Foot Health

  1. Regular Check-Ups: Schedule regular visits with our Podiatrists. They can provide professional care and advice tailored to individual needs.
  2. Proper Footwear: Wearing well-fitting, supportive shoes is crucial. Avoid shoes that are too tight or too loose, and opt for those that provide good arch support and cushioning – we can help.
  3. Daily Foot Care Routine: Keep feet clean and dry. Moisturize to prevent dry skin, but avoid applying lotion between the toes to prevent fungal infections. Trim toenails regularly and carefully.
  4. Exercise: Gentle exercises can help maintain foot strength and flexibility. Activities like walking, stretching, and specific foot exercises can be beneficial.
  5. Monitor for Changes: Keep an eye out for any changes in the feet, such as swelling, redness, or sores. Report any unusual findings to your Empower Podiatrist promptly.
  6. Manage Chronic Conditions: For those with conditions like diabetes, it’s essential to manage blood sugar levels and follow a comprehensive care plan to prevent foot complications.

Foot health is a vital component of overall health, particularly for the elderly and disabled. By prioritising foot care, individuals can maintain their mobility, prevent complications, and improve their quality of life. Regular check-ups, proper footwear, and a daily foot care routine are simple yet effective ways to keep feet healthy and happy.

If you have any specific concerns or need advice on managing these conditions, feel free to you Empower Podiatrist.

 

When to call a Podiatrist for your toenails

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Announcements, Dementia

Understanding Malnutrition in Individuals with Dementia

Posted on by Nicole Cook
Malnutriton and dementia web
09
Sep

Malnutriton and dementia web

Dementia is a complex condition that affects millions of people worldwide, leading to cognitive decline and impacting daily living activities. One of the significant challenges faced by individuals with dementia is malnutrition.

This blog explores the causes, consequences, and strategies to manage malnutrition in those living with dementia.

 Causes of Malnutrition in Dementia

  1. Cognitive Impairment: Dementia affects memory, attention, and decision-making abilities, making it difficult for individuals to remember to eat or recognize hunger cues.
  2. Physical Limitations: Motor skills can decline, making it challenging to prepare meals, use utensils, or even chew and swallow food properly.
  3. Behavioral Changes: Changes in behavior, such as increased agitation or depression, can lead to a lack of interest in food.
  4. Sensory Changes: Altered taste and smell can make food less appealing, reducing the desire to eat.
  5. Medication Side Effects: Some medications used to manage dementia symptoms can cause nausea, loss of appetite, or other gastrointestinal issues.

 

Consequences of Malnutrition

Malnutrition can have severe consequences for individuals with dementia, including:

  • Increased Cognitive Decline: Poor nutrition can exacerbate cognitive impairment, leading to faster progression of dementia symptoms.
  • Weakened Immune System: Malnutrition can compromise the immune system, making individuals more susceptible to infections.
  • Muscle Weakness and Frailty: Lack of proper nutrition can lead to muscle wasting, increasing the risk of falls and fractures.
  • Dehydration: Often accompanying malnutrition, dehydration can cause confusion, urinary tract infections, and other health issues.

 

Strategies to Manage Malnutrition

  1. Regular Monitoring: Regularly monitor weight, food intake, and hydration levels to identify early signs of malnutrition.
  2. Nutrient-Dense Foods: Offer small, frequent meals that are high in calories and nutrients. Include foods rich in protein, vitamins, and minerals.
  3. Create a Pleasant Eating Environment: Reduce distractions, use solid-colored plates, and ensure the dining area is well-lit to make mealtime more enjoyable.
  4. Finger Foods: For those with difficulty using utensils, provide easy-to-eat finger foods like sandwiches, fruit slices, and cheese sticks.
  5. Hydration: Encourage regular fluid intake by offering water, juices, and soups. Use straws or adaptive cups if needed.
  6. Involve in Meal Preparation: Engage the individual in simple meal preparation tasks to stimulate appetite and provide a sense of accomplishment.
  7. Consult Professionals: Work with dietitians, speech therapists, and occupational therapists to develop personalized nutrition plans and address specific challenges.

Malnutrition in individuals with dementia is a multifaceted issue that requires a comprehensive approach to manage effectively with the assistance from an Empower Dietitian. By understanding the causes and implementing targeted strategies, we can significantly improve the nutritional status and overall quality of life for those living with dementia. We use patience and empathy in supporting individuals through their journey with dementia.

If you have any specific questions or need further information, feel free to ask!

 

Speech Pathologists and Dietitians work together to help people with Dysphagia

 …

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Announcements, nursing

Graduated Compression Therapy with Empower Nurses

Posted on by Nicole Cook
Compression socks
31
Jul

Compression socks

Better healing with Graduated Compression Therapy

Graduated Compression Therapy (GCT) is a carefully designed approach for the prevention and management of venous return (the rate of blood flow back to the heart) and to reduce oedema (build-up of fluid in the body)

Compression bandages or garments applied externally are like a continuous hug for the limbs. Empower Nurses are trained in identifying which compression is needed for each unique need. They strive to create a perfect balance between elastic and inelastic materials for the most effective results.
Leg ulcers can be a persistent condition that may recur over time. Dealing with them can be emotionally taxing and costly. Our Nurses are trained to alleviate the long-term complications of chronic venous insufficiency, including venous pooling and capillary permeability (the passage through the capillary wall).

 

2019 06 07 compression garments damaged veins en

GCT enhances the healing rates of ulcers compared with no compression.
Our approach includes compression bandages, wraps and garments. We make sure to customise the type of compression system used to specific needs, as the choice of system influences the healing rate.

Medical compression is classified as:
Class I: 20-30 mmHg
Class II: 30-40 mmHg
Class III: 40-50 mmHg

The client will have to have a vascular assessment completed by the nurse to rule out any underlying medical issues or contradictions that may negatively impact compression application.
Our dedicated team of Nurses can apply Class 1 compression, and in some cases, class II compression bandages and garments after conducting a thorough vascular assessment. This is to ensure that there are no underlying medical issues that may impact the effectiveness of the compression application.
Our goal is to enhance quality of life and independence through personalised care.

 

Simply click on the image below for our referral form.

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Announcements, Community

Meet Gemma Campbell – WA Relationship Manager

Posted on by Nicole Cook
Gemma Campbell Web banner with title
29
Jul

 

Gemma Campbell Web banner with title

Say hello to Gemma our newest Western Australia team member.

Gemma’s career journey has spanned 25 years across the disability sector, enriching her life with countless inspiring individuals and experiences along the way. Her work ranges from non-profit roles with Strive Community Services WA to managing Disability Residential Care Homes in the UK.

Guided by her dedication to crafting a more inclusive world, Gemma has been a champion for the disability and health sectors. Her philosophy? It takes a community to truly support individuals. She’s on a mission to deliver high-quality services here at Empower Healthcare.

I channel my skills and experience towards fostering inclusivity and collaboration – both in my team and within the wider community. My commitment lies in providing accessible and high-quality care. I aim to bring about positive change, transforming lives for the better, every single day.

Originally hailing from London, Gemma has made Perth her home for the past 14 years, embracing the city’s vibrant outdoor lifestyle. She’s a camping, kite surfing, and stand-up paddleboarding enthusiast, with two lively boys keeping her active.

Being a people-person at heart, Gemma derives immense satisfaction from helping others reach their goals, no matter how big or small. She’s a firm believer in the transformative power of community and support. Armed with her passion and dedication, she’s eager to connect with everyone at Empower Healthcare and the broader community on our shared journey.

Welcome aboard, Gemma.

 

Simply click on the image below for our referral form.

Referral on-boarding now completed online in minutes

 

 

 

 

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