Our Empower Nurses spend their days visiting clients in their homes and delivering gold standard care and services.
Join Registered Nurse Briony for her day in the community.
7.30am:
I have a full schedule today, so I open my iPad and read through my clients notes, referrals and other documentation via the client management system. Planning my day helps me be prepared for each client. I check that I have all the equipment and consumables needed and then I am out the door.
8am:
Luckily my first appointment takes me past my favourite café and I grab a coffee.
8.30am:
My first client likes me to be early to help her change her catheter and for medication management so that she can get on with her day. Good catheter care is essential to prevent infections and improve the quality of life for clients. We chat while I work. Getting to know my clients and talking to them is one of the favourite parts of my job. Once I’m finished, I make sure she has the supplies and advice needed until I next visit which I confirm with her and book it in.
9.30am:
My second appointment is a regular client who has slow healing wounds. I have been visiting her for some time now, and we have made some great progress. All Empower nurses undergo extensive training and professional development in wound management, so I am equipped with the latest knowledge and dressings to improve healing for my client.
11.00am:
I arrive in a Bayside suburb with time to spare so I find a car park overlooking the bay and catch up on my notes and follow up emails on my iPad before heading to my next client. On assessment, I realise he isn’t doing well and we have the difficult discussion that it may be best to head to hospital to get further investigations done. He hates going to hospital, but agrees he needs to go. This client lives alone, and doesn’t have anyone who can drive him, so I organise non-emergency patient transport. I spend the time to call his next of kin, his GP and his case manager who are all supportive of him going in. I don’t want to leave him while we wait for transport as he is anxious about going to hospital. I liaise with his Case Manager who is also supportive and organises for his normal support worker to head over and wait with him.
12.30:
Lunch time and I pop into head office to pick up some consumables and complete some CPD training at one of the desks. I catch up with colleagues and have a conversation with my manager about a client management challenge I have been having.
2.00pm:
It’s a short drive to my next appointment who is booked for an initial assessment. This involves getting to know the client and completing a comprehensive overall nursing assessment. Sometimes new clients need referrals for allied health services or additional supports. We have a longer session than usual but I know spending the extra time is what he needs to ensure that he keeps receiving the care that ensures his quality of life and independence.
4.00pm:
I arrive home to complete all today’s documentation, send emails to my clients’ care and case managers and organise any follow up tasks.
Tomorrow I will be seeing different people with different needs – no two days are the same. I love the flexibility and variety of being an Empower Nurse. It also helps being backed by experienced nurse managers, a friendly Home Care Support Team and being equipped with all the technology, knowledge, and equipment to deliver the care needed.
Empower Nurses are on the road every day, delivering great care and outcomes.
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